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Error code reference

Electrolux Range Error Code E014

Loss of Display tail #0 on ESEC.

Electrolux codesElectrolux range codes

Loss of Display tail #0 on ESEC.

First step from the service manual

Check connection P1 on ESEC-UIB and P1 on ESEC Rotary HI Board (RR).

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E014 means on a Electrolux range

Error code E014 on an Electrolux range indicates a loss of communication on Display Tail #0 connected to the ESEC (Electronic Surface Element Control) system. The ESEC system manages the interface between the user interface board (UIB) and the rotary control hardware. Display Tail #0 is a ribbon cable or flex tail connection that carries signal data between the ESEC-UIB and the ESEC Rotary HI (High Interface) Board, also referred to as the RR board. When the control detects that this communication link has been interrupted or lost, it triggers E014 to alert the technician that the display tail circuit is open or non-functional.

The ESEC-UIB connects to the rotary board via connector P1 on each respective component. A fault at either P1 connection point on the UIB side or the RR board side will break the data path for Display Tail #0. This can result in loss of display function, unresponsive controls, or complete failure of the surface element control interface. The error is specific to the #0 tail, meaning other display tails may remain operational if the range uses multiple tail connections.

Common root causes include loose or unseated connectors at P1 on either board, damaged flex ribbon cables from heat exposure or physical stress, corrosion on the connector pins, or in some cases a failed ESEC-UIB or RR board. Since the first diagnostic step targets the P1 connectors specifically, connection integrity should always be confirmed before replacing any components.

Source: manufacturer service documentation.

Common causes of E014

  1. 01

    Loose or unseated P1 connector on ESEC-UIB

    Wiring / connection

    The P1 connector on the ESEC user interface board may have worked loose due to vibration or handling. Inspect the connector and reseat it firmly to restore the communication path.

  2. 02

    Loose or unseated P1 connector on ESEC Rotary HI Board (RR)

    Wiring / connection

    The P1 connector on the RR rotary board is the other end of the Display Tail #0 circuit. If this connector is not fully engaged, the control will report a loss of the display tail signal.

  3. 03

    Damaged or failed Display Tail #0 ribbon cable

    Part replacement

    The flex ribbon cable connecting the two P1 ports can crack, fray, or suffer heat damage over time. Visually inspect the cable for visible breaks, kinks, or burn marks along its length.

  4. 04

    Corroded or damaged P1 connector pins

    Wiring / connection

    Pin corrosion or physical damage at either P1 connector can interrupt the signal even if the connector appears seated. Inspect pins for oxidation, bending, or debris and clean or replace as needed.

  5. 05

    Failed ESEC-UIB or ESEC Rotary HI Board

    Part replacement

    If all connections and the ribbon cable check out as intact and undamaged, one of the two boards may have an internal failure causing it to lose or not transmit the Display Tail #0 signal. Board replacement would be required.

See the test procedure for each cause

Frequently asked questions about E014

What does E014 mean on a Electrolux range?
E014 indicates that the ESEC system has detected a loss of Display Tail #0, which is the communication connection between the ESEC user interface board and the ESEC Rotary HI Board. This connection runs through the P1 connectors on each board. The error means the control can no longer communicate over that data path, which can affect display function and surface element control.
How do I fix E014 on my Electrolux range?
Start by disconnecting power to the range and locating the P1 connector on both the ESEC-UIB and the ESEC Rotary HI Board. Reseat both connectors firmly and inspect the ribbon cable between them for any visible damage. If reseating the connections does not clear the error, the display tail cable or one of the boards may need to be replaced.
Will resetting the range clear the E014 error code?
Cycling power to the range may temporarily clear the E014 code, but it will return if the underlying connection issue is not resolved. The ESEC system will continue to detect the missing Display Tail #0 signal each time it runs its communication checks. A proper repair of the connector or cable is needed for a permanent fix.
Is it safe to use my Electrolux range while E014 is displayed?
Using the range with an active E014 code is not recommended. The error indicates a breakdown in the ESEC communication system, which controls the surface element interface. Operating the range in this state could result in unreliable or unresponsive controls, making it difficult to safely manage cooking temperatures.
How much does it cost to repair an E014 error on an Electrolux range?
If the fix is simply reseating a loose connector, there may be no parts cost, though a service call typically runs between $75 and $150. If the display tail ribbon cable needs replacement, parts and labor combined could range from $100 to $250. Replacing a full ESEC board could push the total repair cost to $200 to $400 or more depending on the specific board and labor rates in your area.

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