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Error code reference

Electrolux Range Error Code E11

Shorted Keypad on the ESEC (Electronic Surface Element Control).

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What the E11 error code actually means

Your Electrolux range is detecting a problem with the touch controls on the cooktop surface, specifically a signal that is stuck in the "on" position when it shouldn't be. This is similar to a button being pressed continuously without you touching it. The stove will not operate normally until the faulty part, either the control board or the glass touch panel, is replaced.

Diagnostic procedure

The full E11 procedure

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1
First diagnostic step
Disconnect power, wait 30 seconds and reapply power. If fault returns upon power-up, replace UIB, then replace Glass Touch Panel.
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Most common causes of E11

Ranked by how often they cause this code
  1. 1Failed UIB (User Interface Board)
  2. 2Damaged or failed Glass Touch Panel
  3. 3Moisture or contamination under the touch panel
  4. 4Loose or damaged wiring harness connection
  5. 5Temporary control board communication error

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Questions people ask about E11

What does E11 mean on a Electrolux range?
E11 indicates a shorted keypad condition on the ESEC, the Electronic Surface Element Control system. The range's control system is detecting a continuous or invalid signal from the touch panel input, which it interprets as a keypad short. This fault prevents normal cooktop operation and will typically reappear on power-up if a hardware failure is present.
Is it safe to use my Electrolux range while the E11 code is displayed?
It is not advisable to continue using the range while E11 is active. A shorted keypad condition could cause unintended activation or erratic behavior of the surface elements. The safest approach is to keep the range powered off and unplugged until the faulty component has been diagnosed and replaced.
How much does it cost to repair an E11 error on an Electrolux range?
Repair costs will vary depending on which component has failed and whether you hire a technician or perform the repair yourself. A UIB replacement part typically ranges from around 80 to 200 dollars depending on the model, and a Glass Touch Panel can range from 50 to 180 dollars. Adding professional labor, total repair costs could fall between 150 and 400 dollars or more depending on your location and the service provider.
Will resetting the power clear the E11 code on my Electrolux range?
A power reset is the first recommended step: disconnect power to the range for at least 30 seconds, then restore it. If the E11 code does not return after the reset, the fault may have been a temporary signal error. If the code comes back immediately when power is restored, the fault is persistent and a hardware component, either the UIB or the Glass Touch Panel, will need to be replaced.
How do I fix the E11 error code on my Electrolux range?
Start by disconnecting power for 30 seconds and reapplying it to see if the code clears. If the fault returns on power-up, the repair requires replacing the UIB first. If the code persists after the UIB is replaced, the Glass Touch Panel should then be replaced. Both components require disassembly of the control panel area, so comfort with appliance repair or professional service is recommended.

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