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Error code reference

Electrolux Range Error Code E13

Cooktop control has detected a fault or error condition.

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What the E13 error code actually means

Your Electrolux range is displaying E13 because the cooktop's electronic control has detected a problem it cannot resolve on its own. Try unplugging the range for 5 minutes and plugging it back in, then resetting the clock. If the error comes back after that, a repair technician will need to inspect and likely replace the cooktop control board.

Diagnostic procedure

The full E13 procedure

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1
First diagnostic step
If the E code error persists, remove power supply to appliance, wait 5 minutes and then repower the appliance and set clock for time of day. Try the cooktop setting again. If the fault recurs, record E code fault and call for service.
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Most common causes of E13

Ranked by how often they cause this code
  1. 1Transient power supply disruption
  2. 2Cooktop control board failure
  3. 3Loose or damaged wiring connections
  4. 4Surface element or relay fault

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Questions people ask about E13

What does E13 mean on a Electrolux range?
E13 on an Electrolux range means the cooktop control system has detected an internal fault or error condition. The control board monitors its own operation and the signals from connected components, and E13 is triggered when something falls outside expected parameters. It can result from a transient power issue or a hardware failure within the cooktop control. A power reset is the first step to determine whether the fault is temporary or persistent.
How do I fix the E13 error on my Electrolux range?
Start by performing a full power reset: disconnect the range from power for 5 minutes, then reconnect and set the clock before trying the cooktop again. If the error clears and does not return, no further action is needed. If E13 persists after the reset, the repair will require a technician to inspect the cooktop control board, wiring connections, and related components to identify the hardware fault.
How much does it cost to repair an E13 error on an Electrolux range?
Repair costs for an E13 fault vary depending on the root cause. If the issue is a loose wiring connection, a service call fee may be the primary expense, typically in the range of $75 to $150. If the cooktop control board requires replacement, parts and labor combined can range from $200 to $450 or more, depending on the specific model and local labor rates.
Will resetting my Electrolux range clear the E13 error?
A reset will clear E13 if the fault was caused by a temporary power disruption or a software glitch in the cooktop control. To reset, remove power to the range for at least 5 minutes, restore power, and set the clock. If E13 reappears after the reset, the fault is repeatable and likely requires a hardware repair rather than a simple reset.
Is it safe to use my Electrolux range while E13 is displayed?
When E13 is active, the cooktop control has detected a fault and normal operation may be unreliable or disabled. It is best to avoid using the cooktop until the fault has been cleared or diagnosed. Attempting to operate a cooktop with an unresolved control board fault could lead to unpredictable behavior from the surface elements.

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