mypros+
Error code reference

Electrolux Range Error Code E14

TST/Display tail missing; connection issue between UIB and glass touch panel.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E14 error code actually means

The E14 code means your range has lost the connection between the electronic control board and the glass touch control surface on the front of the appliance. This is usually caused by a loose cable or a failed component in the control panel area. Until it is resolved, the touch controls may not respond properly.

Diagnostic procedure

The full E14 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check connection between UIB (connector J2, J3 & J4) and glass touch panel. If connections are good, replace UIB. If problem persists, replace touch panel.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E14 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E14

Ranked by how often they cause this code
  1. 1Loose or disconnected cable at UIB connectors
  2. 2Damaged ribbon cable
  3. 3Failed User Interface Board (UIB)
  4. 4Faulty glass touch panel

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E14

What does E14 mean on a Electrolux range?
E14 indicates a missing or interrupted connection between the User Interface Board and the glass touch panel on your Electrolux range. The control system has detected that the TST/Display tail signal is absent, which prevents normal communication between those two components. This can result from a loose cable at UIB connectors J2, J3, or J4, a damaged ribbon cable, or a failed board or touch panel.
Is it safe to use my Electrolux range while the E14 code is showing?
An E14 error affects the touch control interface, meaning the touch panel may not respond reliably or at all. Operating the range in this condition is not recommended because you may not be able to accurately set or monitor cooking functions. It is best to resolve the error before continued use.
How much does it cost to repair an E14 error on an Electrolux range?
If the fix is simply reseating a loose cable, there is no parts cost involved and a technician visit would only incur a service call fee, typically in the range of $75 to $150 depending on your location. If the UIB needs to be replaced, parts and labor can range from $150 to $350 or more. Replacing the glass touch panel may carry a similar or higher cost depending on the specific model.
Can I fix the E14 error myself?
A homeowner or technician comfortable working inside appliance control panels can attempt to fix E14 by checking and reseating the cable connections at the UIB connectors. If the connections look secure and undamaged, the repair will require replacing the UIB or the glass touch panel, which involves sourcing the correct parts and disassembling the control panel area. If you are not comfortable working with electronic components, a professional technician is recommended.
Will resetting my Electrolux range clear the E14 error?
Resetting the range by disconnecting power for a few minutes may temporarily clear the E14 code, but if the underlying connection problem or component failure is still present, the error will return. A lasting fix requires inspecting the cable connections at the UIB and replacing the UIB or glass touch panel if the connections are found to be secure.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass