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Error code reference

Fisher & Paykel Dishwasher Error Code Err

Inter-wash controller communications fault

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What the Err error code actually means

Your Fisher & Paykel dishwasher has two separate control boards that manage the top and bottom tubs, and they have lost the ability to talk to each other. This usually means a wire connecting them is damaged, loose, or unplugged. The dishwasher has stopped working to prevent problems until the communication link is restored.

Diagnostic procedure

The full Err procedure

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1
First diagnostic step
Check if the bottom tub wash controller harness is damaged or disconnected.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Err

Ranked by how often they cause this code
  1. 1Disconnected bottom tub controller harness
  2. 2Damaged wiring harness
  3. 3Corroded or dirty connector pins
  4. 4Failed bottom tub wash controller
  5. 5Failed top tub wash controller

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Questions people ask about Err

What does Err mean on a Fisher & Paykel dishwasher?
The Err code indicates an inter-wash controller communications fault, meaning the top tub wash controller has lost communication with the bottom tub wash controller. This is specific to Fisher & Paykel dual-tub dishwasher models that use two separate control boards to manage each tub. The appliance will not run until the communication link is restored. The fault is most often caused by a wiring issue rather than a failed board.
Is it safe to use my dishwasher while the Err code is showing?
No, you should not attempt to run the dishwasher while this fault is active. The appliance has detected a failure in the control communication between its two tubs and has halted operation for that reason. Running a dishwasher with a failed controller communication link could result in uncontrolled or incomplete cycle behavior.
How much does it cost to repair the Err fault on a Fisher & Paykel dishwasher?
If the issue is simply a disconnected harness, the repair may cost nothing beyond a service call fee, which typically ranges from $75 to $150. Harness replacement parts vary but generally fall in the $30 to $80 range before labor. A replacement wash controller board is more expensive, with parts and labor costs often ranging from $200 to $400 or more depending on the specific board required and your location.
Can I fix the Err code myself?
If the cause is a disconnected harness connector, a confident DIYer can reseat the plug after unplugging the appliance from power. Visually inspect the wiring harness running to the bottom tub controller for obvious damage or a loose connection. If the harness is damaged or the connectors look corroded, or if reseating the plug does not clear the fault, a technician with the ability to test continuity and evaluate control boards will be needed.
Will resetting the dishwasher clear the Err code?
A power reset, such as unplugging the unit or cycling the breaker, may temporarily clear the displayed code, but the fault will return if the underlying wiring or controller problem is not fixed. The Err code is triggered by an active communication failure, so the root cause must be resolved before the appliance will operate normally.

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