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Error code reference

Fisher & Paykel Dishwasher Error Code FF

Top tub not responding.

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What the FF error code actually means

The FF code means your dishwasher's top drawer is not communicating properly with the rest of the machine. This is usually caused by a problem with the control board inside the top drawer or a loose connection leading to it. A technician can test which part is at fault by swapping components between the two drawers.

Diagnostic procedure

The full FF procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the top controller works when swapped with the bottom controller and vice versa; replace the top controller if it does not work in the bottom tub.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of FF

Ranked by how often they cause this code
  1. 1Failed top tub controller
  2. 2Loose or disconnected wiring harness connector
  3. 3Damaged wiring harness to top tub
  4. 4Intermittent power supply to top controller

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Questions people ask about FF

What does FF mean on a Fisher & Paykel dishwasher?
The FF code means the top tub is not responding to the dishwasher's control system. This error is specific to Fisher & Paykel double-drawer models and points to a communication failure involving the top drawer's controller. The fault can be caused by a defective controller board, a loose wiring connector, or a damaged harness.
Will resetting my Fisher & Paykel dishwasher clear the FF code?
A reset may temporarily clear the FF code, but it will return if the underlying fault is still present. Because this code indicates a hardware communication failure rather than a software glitch, the root cause must be identified and repaired to resolve the fault permanently. Use the reset only as a first step to confirm whether the code is persistent.
How much does it cost to repair a Fisher & Paykel dishwasher showing the FF error?
Repair costs vary depending on the root cause. If only a connector needs reseating or a harness needs repair, costs may be limited to a service call fee, typically in the range of $80 to $150. If the top tub controller board requires replacement, parts and labor combined can range from $200 to $450 or more depending on parts availability and local labor rates.
Can I fix the FF error code myself?
Some causes of the FF code, such as a loose wiring connector, can be addressed without specialized tools if you are comfortable working inside the appliance. However, the key diagnostic step involves swapping the top and bottom controllers to determine whether the board itself has failed, which requires some technical familiarity. If the controller board is confirmed faulty, replacing it typically requires sourcing the correct part and basic appliance repair skills.
Is it safe to keep using my dishwasher when the FF code is displayed?
The top drawer will not operate normally while the FF fault is active, so continued use of that drawer is not possible in its faulted state. The bottom drawer may still function independently. It is advisable to have the fault diagnosed promptly to avoid any secondary issues from an unresponsive control board.

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