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Error code reference

Fisher & Paykel Dishwasher Error Code FF

Top tub not responding.

Top tub not responding.

First step from the service manual

Check the top controller works when swapped with the bottom controller and vice versa; replace the top controller if it does not work in the bottom tub.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What FF means on a Fisher & Paykel dishwasher

The FF error code on a Fisher & Paykel dishwasher indicates that the top tub is not responding to communication signals from the main control system. Fisher & Paykel double-drawer dishwashers use two separate tub controllers, one for each drawer, and these controllers must communicate reliably with each other and with the user interface. When the system detects that the top tub controller is not responding as expected, it flags the FF code to alert the user and technician that something in the top drawer's control circuit has failed or lost communication.

The primary suspect in an FF fault is a failed or malfunctioning top tub controller. The diagnostic approach involves swapping the top and bottom controllers to determine which unit is at fault. If the controller that was in the top drawer continues to malfunction when installed in the bottom position, the controller itself is defective and requires replacement. If the problem follows the tub position rather than the controller, the issue may be with the wiring harness, connectors, or power supply to the top tub rather than the controller board itself.

Because this code is specifically tied to the top tub not responding, technicians should inspect the wiring connections between the top controller and the main harness before concluding that the board has failed. Loose, corroded, or damaged connectors can interrupt the communication signal and produce this fault without any actual board failure. A thorough visual inspection of all connectors, followed by the swap test, provides a reliable path to root cause identification.

Source: manufacturer service documentation.

Common causes of FF

  1. 01

    Failed top tub controller

    Part replacement

    The controller board in the top drawer may have failed internally. Swapping it with the bottom controller and confirming the fault moves with the board confirms this diagnosis and requires board replacement.

  2. 02

    Loose or disconnected wiring harness connector

    Wiring / connection

    A connector between the top tub controller and the main wiring harness may have come loose or corroded over time, interrupting communication. Inspect all connectors to the top controller for secure seating and signs of corrosion or damage.

  3. 03

    Damaged wiring harness to top tub

    Part replacement

    The wiring harness routing to the top drawer may have sustained damage from heat, pinching, or wear, breaking the communication or power circuit. Visual inspection along the full harness run can reveal cuts, chafing, or burned sections.

  4. 04

    Intermittent power supply to top controller

    Wiring / connection

    If the top controller is not receiving consistent voltage, it will fail to respond correctly. Check that the power supply connections to the top tub controller are intact and delivering the correct voltage.

See the test procedure for each cause

Frequently asked questions about FF

What does FF mean on a Fisher & Paykel dishwasher?
The FF code means the top tub is not responding to the dishwasher's control system. This error is specific to Fisher & Paykel double-drawer models and points to a communication failure involving the top drawer's controller. The fault can be caused by a defective controller board, a loose wiring connector, or a damaged harness.
Can I fix the FF error code myself?
Some causes of the FF code, such as a loose wiring connector, can be addressed without specialized tools if you are comfortable working inside the appliance. However, the key diagnostic step involves swapping the top and bottom controllers to determine whether the board itself has failed, which requires some technical familiarity. If the controller board is confirmed faulty, replacing it typically requires sourcing the correct part and basic appliance repair skills.
Will resetting my Fisher & Paykel dishwasher clear the FF code?
A reset may temporarily clear the FF code, but it will return if the underlying fault is still present. Because this code indicates a hardware communication failure rather than a software glitch, the root cause must be identified and repaired to resolve the fault permanently. Use the reset only as a first step to confirm whether the code is persistent.
Is it safe to keep using my dishwasher when the FF code is displayed?
The top drawer will not operate normally while the FF fault is active, so continued use of that drawer is not possible in its faulted state. The bottom drawer may still function independently. It is advisable to have the fault diagnosed promptly to avoid any secondary issues from an unresponsive control board.
How much does it cost to repair a Fisher & Paykel dishwasher showing the FF error?
Repair costs vary depending on the root cause. If only a connector needs reseating or a harness needs repair, costs may be limited to a service call fee, typically in the range of $80 to $150. If the top tub controller board requires replacement, parts and labor combined can range from $200 to $450 or more depending on parts availability and local labor rates.

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