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Error code reference

Fisher & Paykel Dishwasher Error Code U1

Fill fault

Fill fault — the motor has not primed after a given time, possibly due to water supply not turned on, siphoning, spray arm not in place, excessive foaming, fill valve failed closed, or machine set to HP on low pressure supply.

First step from the service manual

Check if the water pressure is above 50kPa; if below, change the programme from HP to LP.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What U1 means on a Fisher & Paykel dishwasher

The U1 error code on a Fisher & Paykel dishwasher indicates a fill fault, specifically that the wash motor has failed to prime within the expected time window during the fill cycle. Priming occurs when the pump draws water up from the sump after the machine fills. If insufficient water is present in the sump, or if air is trapped in the system, the motor cannot develop the pressure needed to circulate water through the spray arms. The control board monitors this priming process and triggers U1 when the condition is not met within a set time limit.

Several conditions can prevent successful priming. The water supply valve may be closed or partially restricted, delivering too little water to the tub. The incoming water pressure may be below the minimum threshold: Fisher & Paykel specifies 50kPa as the minimum acceptable pressure. Machines configured for the HP (high pressure) programme will struggle or fail entirely on a low-pressure supply, and switching to the LP (low pressure) programme is the correct fix in that scenario. Siphoning through the drain hose, typically caused by an incorrectly routed or unlooped drain connection, can also evacuate water from the sump during filling.

Additional causes include a missing or improperly seated spray arm, which disrupts normal water circulation and prevents the motor from priming correctly. Excessive detergent foam can introduce enough air into the pump to cause a loss of prime. Finally, a failed fill valve that is stuck in the closed position will prevent water from entering the tub at all, and this component would need to be tested and replaced if found faulty.

Source: manufacturer service documentation.

Common causes of U1

  1. 01

    Water supply valve closed or restricted

    Wiring / connection

    If the tap or isolation valve supplying the dishwasher is fully or partially closed, the tub will not fill adequately and the motor cannot prime. Check that the supply valve is fully open and the inlet hose is not kinked.

  2. 02

    Water pressure below 50kPa

    Wiring / connection

    Fisher & Paykel requires a minimum of 50kPa water pressure for normal operation. If your supply pressure is below this threshold and the machine is set to the HP programme, switching to the LP programme should resolve the fault.

  3. 03

    Drain hose siphoning

    Wiring / connection

    If the drain hose is not correctly looped or elevated before connecting to the drain, water can siphon back out of the tub during filling, preventing the motor from priming. Check that the drain hose is routed with a proper high loop or standpipe connection.

  4. 04

    Spray arm missing or not seated correctly

    Wiring / connection

    The spray arm must be correctly installed for the wash circuit to function and for the motor to prime properly. Open the door and confirm the lower spray arm is fully clicked into place on its hub.

  5. 05

    Fill valve failed closed

    Part replacement

    If the inlet fill valve has failed in the closed position, no water will enter the machine regardless of supply pressure. A failed fill valve will need to be tested for continuity and replaced if found to be faulty.

See the test procedure for each cause

Frequently asked questions about U1

What does U1 mean on a Fisher & Paykel dishwasher?
U1 is a fill fault indicating that the wash motor did not prime within the allowed time during the fill cycle. This means the dishwasher could not establish sufficient water flow to begin washing. Causes range from simple issues like a closed water supply valve or low water pressure to a failed inlet fill valve. Checking your water supply and pressure are the recommended first steps.
How do I fix a U1 error on my Fisher & Paykel dishwasher?
Start by confirming the water supply valve is fully open and that your home water pressure meets the 50kPa minimum. If the machine is set to the HP programme and your water pressure is low, change the programme to LP. Also check that the drain hose is correctly looped to prevent siphoning and that the spray arm is properly seated. If all of these check out, the inlet fill valve may need to be tested and replaced.
Will resetting the dishwasher clear the U1 error?
Resetting the dishwasher may clear the U1 code temporarily, but the fault will return on the next cycle if the underlying cause has not been addressed. Resolve the supply pressure, valve, or installation issue first, then restart the machine. A reset alone is not a fix for a fill fault.
Is it safe to continue using my dishwasher when it shows a U1 error?
The dishwasher will not complete a wash cycle while U1 is active, so continued normal use is not possible until the fault is resolved. There is no immediate safety hazard from a fill fault, as the machine stops the cycle rather than running without adequate water. However, you should not attempt to repeatedly force the machine through cycles while the root cause remains unresolved, as running the pump dry can damage it over time.
How much does it cost to repair a U1 fault on a Fisher & Paykel dishwasher?
If the fix is simply adjusting the programme from HP to LP or correcting the drain hose routing, there is no parts cost involved. If the inlet fill valve has failed and needs replacement, parts typically cost in the range of $40 to $120 depending on the specific model, with a technician's labour adding $80 to $180 on top of that. Diagnosing the exact cause first will help avoid unnecessary parts purchases.

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