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Error code reference

Fisher & Paykel Washer Dishwasher Oven Error Code 9

Size error

Size error

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
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What 9 means on a Fisher & Paykel washer dishwasher oven

Error code 9 on Fisher & Paykel appliances indicates a size error, which refers to a mismatch or conflict detected between configuration data stored in the control system and the actual hardware or software components the controller identifies during operation. This type of fault typically occurs at the firmware or electronic control board level, where the appliance's main controller compares expected parameters against what is actually detected in memory, connected modules, or installed hardware profiles. When those values do not align, the controller flags a size error and halts normal operation to prevent incorrect behavior.

This error can affect Fisher & Paykel washers, dishwashers, and ovens because all of these appliances use programmable electronic control boards that store configuration data. Common triggers include a control board that has been replaced with an incompatible unit, corrupted firmware or EEPROM data on the control module, or a software update that was interrupted or applied incorrectly. In some cases, a failed control board may generate this code if internal memory has become partially corrupted.

Diagnosing a size error typically requires verifying that the installed control board or module matches the specifications required for the specific appliance model. Technicians should check for any recent board replacements, firmware updates, or power events such as surges that could have disrupted stored configuration data. If the hardware appears correct, reprogramming or replacing the control board is generally the next step in the repair process.

Source: manufacturer service documentation.

Common causes of 9

  1. 01

    Incompatible or incorrect control board installed

    Part replacement

    If a control board was recently replaced, the new board may not match the configuration required for the specific model. Verify the replacement board is the correct part number for the exact appliance model.

  2. 02

    Corrupted EEPROM or firmware data

    Wiring / connection

    A power surge, interrupted firmware update, or aging memory chip can corrupt the configuration data stored on the control board. This causes the controller to read an unexpected size or profile when it initializes.

  3. 03

    Failed or failing control board

    Part replacement

    A control board with internal component failure may generate a size error if its memory circuits are no longer functioning correctly. Visual inspection for burned components or failed capacitors can help identify this condition.

  4. 04

    Interrupted firmware or software update

    Wiring / connection

    If a software update was applied to the appliance and did not complete successfully, the stored configuration data may be incomplete or mismatched. This can produce a size error on startup.

  5. 05

    Module or component mismatch after repair

    Part replacement

    In multi-board appliances, replacing one module without updating or matching associated modules can create a configuration conflict. All connected electronic modules should be verified as compatible with each other.

See the test procedure for each cause

Frequently asked questions about 9

What does 9 mean on a Fisher & Paykel washer, dishwasher, oven?
Error code 9 indicates a size error, meaning the appliance's control system has detected a mismatch between stored configuration data and the hardware or software it identifies during startup or operation. This is an electronic control level fault. It can affect washers, dishwashers, and ovens from Fisher & Paykel. The appliance will typically stop functioning normally until the configuration conflict is resolved.
Can I fix error code 9 on my Fisher & Paykel appliance myself?
Some cases can be addressed by performing a hard reset, which involves disconnecting the appliance from power for several minutes and then restoring power to allow the controller to reinitialize. However, if the error is caused by corrupted firmware, an incompatible control board, or a failed memory component, professional service is typically required. DIYers comfortable with appliance electronics can check whether a recent board replacement or power event preceded the error.
Is error code 9 on a Fisher & Paykel appliance a safety concern?
A size error is a control system fault and does not directly indicate a hazardous condition such as a gas leak or electrical short. However, because the appliance may not operate as intended when this error is active, it is best to avoid using the appliance until the fault is diagnosed and cleared. Operating an appliance with an unresolved control configuration error could lead to unpredictable behavior.
How much does it cost to repair error code 9 on a Fisher & Paykel appliance?
Repair costs depend on the underlying cause. If a control board replacement is needed, parts and labor typically range from $150 to $400 or more depending on the appliance type and specific model. If the issue is resolved through reprogramming or a firmware reload, costs may be lower, generally in the $75 to $150 range for a service call. Getting a diagnosis from a certified technician before committing to parts is recommended.
Will resetting my Fisher & Paykel appliance clear error code 9?
A reset by disconnecting power for several minutes may temporarily clear the error if it was triggered by a one-time power event or initialization glitch. However, if the root cause is corrupted configuration data or an incompatible control board, the error will return after the reset. A persistent size error requires proper diagnosis to identify and correct the underlying hardware or software mismatch.

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