Skip to main content
Error code reference
GE Cooktop Error Code Er31
One filter board not configured to work with the other filter board (36-in. models only).
SourceGE Profile & Monogram Induction Cooktop - Service Manual (PHP900/960, ZHU30/36)p. 31
Diagnostic procedure
The full Er31 procedure
Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.
MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press and hold timer up key. Press and release RF on/off key. Press and release LF key. Release timer up key. Allow display to scroll horizontal bars and beep. Replace filter board.
SourceGE Profile & Monogram Induction Cooktop - Service Manual (PHP900/960, ZHU30/36)p. 31
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock Er31 procedure $9.95
Or subscribe: $29/month for all codes plus Max diagnostics, with 70 Max messages a day. Plus applicable tax.
75,000+ service documents · 20,000+ error codes · 100+ brands
Get Started$29/month · Cancel anytime · Or $9.95 3-day pass · Plus applicable tax