Model reference
GE PHP960
Cooktop
3 documents15 error codes3 service modes
Available documentation
Service Manual
- Owner's Manual - Electronic Induction Cooktop72 pg
- Profile and Monogram 30- and 36-in. Induction Cooktop Technical Service Guide35 pg
Training
- GE Induction Cooktops Tech Manual PHP960 ZHU3670 pg
MyPros+ Max
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- Step-by-step diagnostics from the service manual
- Test values, resistance specs, and wiring references
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Error codes (15)
CodeMeaning
EHardware errorE/cKeypad is sensing continuous activation of one or more keypads (user-facing…E/oCooktop sensor indicates that the induction element or electronics have…E5Internal electronic failure on filter board.E6Internal electronic failure on generator board.E7Unknown error in system.E9Rate of temperature increase is too fast or open sensor.EcKeypad errorEoOver temperatureEr20Internal electronic failure on touch board.Er22Internal electronic failure on touch board.Er31One filter board not configured to work with the other filter board (36-inEr39Internal electronic failure on touch board.Er47Bad communication in the ribbon cable between touch board and filter board.FPan is not detected on the cooking elementService modes (3)
- Failure Code Access / Self-Diagnostic ModeSimultaneously press the TIMER ON/OFF and CONTROL LOCK pads for approximately 10 seconds
- Failure Code Diagnostic ModeSimultaneously press the TIMER ON/OFF and CONTROL LOCK pads for approximately 10 seconds
- Filter Board Configuration (36-in. models only)Press and hold timer up key
Full entry steps, exit procedures, and test sequences are available in Max.
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