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Error code reference

GE Dishwasher Error Code C2

Pump out time is more than 400 seconds; control stops the pump for 5 seconds then restarts pump and energizes…

Pump out time is more than 400 seconds; control stops the pump for 5 seconds then restarts pump and energizes drain solenoid to determine if drain valve is stuck open or drain is truly plugged.

First step from the service manual

Clean air gap, run disposer to clear it out, repair or replace motor mechanism, replace solenoid, remove filter screen and check filter chamber for food soil, check valve in filter chamber for swollen gaskets not sealing, clean inlet/sump.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What C2 means on a GE dishwasher

The C2 error code on a GE dishwasher indicates that the pump-out cycle has exceeded 400 seconds without successfully draining the tub. Under normal operation, the drain pump clears standing water within a much shorter window. When the control detects that the pump has been running beyond the 400-second threshold, it executes a specific diagnostic routine: it shuts the pump off for 5 seconds, then restarts it while simultaneously energizing the drain solenoid. This two-step restart is designed to distinguish between two distinct failure modes, either a drain valve stuck in an open position or a drain system that is genuinely and physically blocked.

The drain system in these dishwashers involves several components that can each contribute to a C2 fault. The filter screen and filter chamber beneath the lower spray arm are common culprits, as accumulated food soil can restrict flow to the point where the pump cannot move water fast enough to satisfy the control board. A check valve located inside the filter chamber uses a gasket to prevent backflow, and if that gasket becomes swollen from heat or chemical exposure, it can block the drain path rather than seal against it. The inlet and sump area can also accumulate debris that reduces drainage efficiency over time.

External plumbing conditions are equally important to evaluate. A clogged air gap on the sink deck will back-pressure the drain hose and prevent the dishwasher from expelling water regardless of pump performance. A full or clogged garbage disposer has the same effect, since the dishwasher drain line typically connects at the disposer inlet. If those external factors are ruled out, attention should shift to the drain solenoid and motor mechanism, as a failed solenoid may prevent the drain valve from operating correctly, and a mechanically degraded pump motor may lack the torque to clear even a partially obstructed drain path.

Source: manufacturer service documentation.

Common causes of C2

  1. 01

    Clogged filter screen or filter chamber

    Wiring / connection

    Food debris and grease build up in the filter screen and filter chamber beneath the tub, severely restricting water flow to the drain pump. Remove the filter screen and inspect the chamber for accumulated soil, then clean thoroughly.

  2. 02

    Blocked air gap or clogged garbage disposer

    Wiring / connection

    The dishwasher drain line routes through the sink air gap and into the garbage disposer, and a blockage in either location will prevent the machine from draining regardless of pump condition. Clean the air gap cap and run the disposer to clear any obstructions before further diagnosis.

  3. 03

    Swollen check valve gasket in filter chamber

    Part replacement

    The check valve inside the filter chamber uses a gasket to prevent backflow, and if that gasket swells from heat or detergent exposure it can partially or fully block the drain path. Inspect the gasket for deformation and replace it if it fails to seat and seal correctly.

  4. 04

    Failed or stuck drain solenoid

    Part replacement

    The drain solenoid controls the drain valve, and a solenoid that has failed or is mechanically stuck will prevent the valve from opening properly during the drain cycle. The control board energizes the solenoid during the C2 diagnostic restart specifically to test this component.

  5. 05

    Degraded pump motor mechanism

    Part replacement

    A pump motor that has worn bearings or reduced torque output may be unable to move water against even minor resistance in the drain path, causing extended pump run times that trigger the C2 threshold. If all external blockages and solenoid issues are ruled out, inspect and test the motor mechanism for proper operation.

See the test procedure for each cause

Frequently asked questions about C2

What does C2 mean on a GE dishwasher?
C2 means the dishwasher's drain pump ran for more than 400 seconds without successfully emptying the tub. When this threshold is reached, the control stops the pump for 5 seconds, then restarts it while energizing the drain solenoid to determine whether the drain valve is stuck or the drain path is physically blocked. It points to a restriction or component failure somewhere in the drain system.
How do I fix a C2 error on a GE dishwasher?
Start by cleaning the air gap at the sink and running the garbage disposer to clear any blockage at the drain connection. Next, remove the filter screen inside the dishwasher tub and clean the filter chamber, checking the check valve gasket for swelling. If those steps do not resolve the fault, the drain solenoid or pump motor mechanism may need to be tested and replaced.
Will resetting my GE dishwasher clear the C2 error code?
A reset may clear the code temporarily, but the fault will return if the underlying cause is not addressed. Because C2 is triggered by an actual timed drain failure rather than a sensor glitch, the drain system blockage or component problem must be corrected for the code to stay cleared. Always diagnose and fix the root cause before relying on a reset.
Is it safe to use my GE dishwasher when it shows a C2 error?
Running the dishwasher with an active C2 fault is not recommended. If the drain is blocked or the pump is struggling, standing water can remain in the tub between cycles, which creates sanitation concerns and puts additional strain on the pump motor. Resolve the drainage issue before running additional wash cycles.
How much does it cost to repair a GE dishwasher C2 error?
If the fix involves only cleaning the filter, air gap, or disposer connection, there is no parts cost and the repair is a DIY task. Replacing a drain solenoid typically runs between $20 and $60 for the part, while a pump motor mechanism can range from $50 to $150 or more depending on the model. Adding professional labor generally brings the total repair cost to somewhere between $100 and $300 for component replacements.

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