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Error code reference

GE Dishwasher Error Code 97

Turbidity sensor failure indicated during service mode auxiliary pump test on 3-digit display models; the…

Turbidity sensor failure indicated during service mode auxiliary pump test on 3-digit display models; the turbidity sensor should be replaced.

First step from the service manual

Verify wiring connections are OK, then replace the turbidity sensor.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 97 means on a GE dishwasher

Error code 97 on a GE dishwasher with a 3-digit display indicates a turbidity sensor failure detected during the service mode auxiliary pump test. The turbidity sensor is responsible for measuring the clarity of the water inside the tub, allowing the dishwasher's control system to determine how soiled the wash water is and adjust cycle parameters accordingly. When this sensor fails or sends readings outside the expected range during the diagnostic test, the control board logs code 97 and flags the sensor for replacement.

The most common root cause of this error is a failed turbidity sensor, but wiring issues can produce the same symptom. Before condemning the sensor itself, technicians should inspect the wiring harness and connector leading to the turbidity sensor for signs of corrosion, pinched wires, or loose terminals. A poor connection can interrupt the sensor's signal to the control board and mimic a sensor failure. If the wiring checks out and connections are secure, the turbidity sensor itself should be replaced.

This code is specific to GE dishwasher models equipped with a 3-digit display and is surfaced through the service mode auxiliary pump test sequence. It will not typically self-clear with a simple reset because the underlying hardware fault must be addressed. Completing the repair requires confirming wiring integrity first, then installing a new turbidity sensor to restore proper water-clarity monitoring and allow the control system to regulate wash cycles correctly.

Source: manufacturer service documentation.

Common causes of 97

  1. 01

    Failed turbidity sensor

    Part replacement

    The turbidity sensor itself has malfunctioned and is no longer sending valid readings to the control board. This is the most likely cause once wiring has been ruled out, and the sensor will need to be replaced.

  2. 02

    Loose or disconnected wiring connector

    Wiring / connection

    The connector at the turbidity sensor may have worked loose over time, interrupting the signal. Inspect the harness connection at the sensor and reseat it firmly before replacing any parts.

  3. 03

    Corroded or damaged wiring harness

    Wiring / connection

    Moisture inside the tub area can cause corrosion on the wiring terminals leading to the turbidity sensor. Check the wire leads for green or white corrosion buildup and inspect the insulation for any pinching or damage.

  4. 04

    Contaminated sensor lens

    Wiring / connection

    Heavy grease or mineral scale buildup on the sensor's optical lens can interfere with its ability to read water clarity and cause it to report out-of-range values. Inspect the sensor face for fouling before concluding the sensor has failed internally.

See the test procedure for each cause

Frequently asked questions about 97

What does 97 mean on a GE dishwasher?
Code 97 on a GE dishwasher with a 3-digit display indicates that the turbidity sensor has failed during the service mode auxiliary pump test. The turbidity sensor monitors water clarity so the dishwasher can adjust its wash cycle based on how dirty the water is. When this sensor stops functioning correctly, the control board logs code 97 and the sensor typically needs to be replaced. Checking the wiring connections first is recommended before swapping the part.
Can I fix error code 97 on my GE dishwasher myself?
A knowledgeable DIYer can address this repair by first inspecting the wiring harness and connector at the turbidity sensor for loose terminals or corrosion. If the wiring looks intact, the next step is replacing the turbidity sensor. The sensor is typically located in the sump area of the dishwasher, and replacement requires disconnecting the unit from power before beginning any work.
Will resetting my GE dishwasher clear error code 97?
Resetting the dishwasher will not permanently clear code 97 because the error is tied to an actual hardware failure detected during a diagnostic test. The code will return when the service mode test is run again as long as the underlying sensor or wiring problem remains unresolved. The turbidity sensor or its wiring must be repaired or replaced to clear the fault.
Is it safe to keep using my GE dishwasher with error code 97?
Error code 97 does not represent an immediate safety hazard such as a water leak or electrical fault, but running the dishwasher with a failed turbidity sensor means the control system cannot accurately gauge water dirtiness. This can result in poor cleaning performance or abnormal cycle behavior. It is best to address the repair before continuing regular use.
How much does it cost to fix error code 97 on a GE dishwasher?
If the issue is simply a loose or corroded wiring connection, the cost can be minimal, covering only your time or a small amount for electrical contact cleaner or a connector repair. If the turbidity sensor itself needs replacement, the part typically costs in the range of $20 to $60 depending on the model, plus any labor charges if a technician performs the work. Professional diagnostic and repair visits generally run between $100 and $200 or more depending on your location.

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