mypros+
Error code reference

GE Dishwasher Error Code 97

Turbidity sensor failure indicated during service mode auxiliary pump test on 3-digit display models; the turbidity sensor should be replaced.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 97 error code actually means

Your dishwasher has a small sensor that checks how dirty the wash water is, and that sensor is not working properly. The dishwasher ran a self-test and found that this sensor is failing, so it needs to be replaced. Until it is fixed, the dishwasher may not clean dishes as effectively or may not complete cycles normally.

Diagnostic procedure

The full 97 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Verify wiring connections are OK, then replace the turbidity sensor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 97 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 97

Ranked by how often they cause this code
  1. 1Failed turbidity sensor
  2. 2Loose or disconnected wiring connector
  3. 3Corroded or damaged wiring harness
  4. 4Contaminated sensor lens

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 97

What does 97 mean on a GE dishwasher?
Code 97 on a GE dishwasher with a 3-digit display indicates that the turbidity sensor has failed during the service mode auxiliary pump test. The turbidity sensor monitors water clarity so the dishwasher can adjust its wash cycle based on how dirty the water is. When this sensor stops functioning correctly, the control board logs code 97 and the sensor typically needs to be replaced. Checking the wiring connections first is recommended before swapping the part.
Will resetting my GE dishwasher clear error code 97?
Resetting the dishwasher will not permanently clear code 97 because the error is tied to an actual hardware failure detected during a diagnostic test. The code will return when the service mode test is run again as long as the underlying sensor or wiring problem remains unresolved. The turbidity sensor or its wiring must be repaired or replaced to clear the fault.
How much does it cost to fix error code 97 on a GE dishwasher?
If the issue is simply a loose or corroded wiring connection, the cost can be minimal, covering only your time or a small amount for electrical contact cleaner or a connector repair. If the turbidity sensor itself needs replacement, the part typically costs in the range of $20 to $60 depending on the model, plus any labor charges if a technician performs the work. Professional diagnostic and repair visits generally run between $100 and $200 or more depending on your location.
Can I fix error code 97 on my GE dishwasher myself?
A knowledgeable DIYer can address this repair by first inspecting the wiring harness and connector at the turbidity sensor for loose terminals or corrosion. If the wiring looks intact, the next step is replacing the turbidity sensor. The sensor is typically located in the sump area of the dishwasher, and replacement requires disconnecting the unit from power before beginning any work.
Is it safe to keep using my GE dishwasher with error code 97?
Error code 97 does not represent an immediate safety hazard such as a water leak or electrical fault, but running the dishwasher with a failed turbidity sensor means the control system cannot accurately gauge water dirtiness. This can result in poor cleaning performance or abnormal cycle behavior. It is best to address the repair before continuing regular use.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass