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Error code reference

GE Dishwasher Error Code Not Draining

Controller has not sensed that the machine is empty after 5 minutes of draining.

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What the Not Draining error code actually means

Your GE dishwasher tried to drain the water out but still detected water in the tub after 5 minutes, so it stopped and flagged an error. This usually means something is blocked or clogged in the drain system, though the drain pump could also be faulty. Checking the filter, drain hose, and the area under the bottom of the tub is a good place to start.

Diagnostic procedure

The full Not Draining procedure

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1
First diagnostic step
Check drain pump, drain hose, sump, and non-return flap valve.
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Most common causes of Not Draining

Ranked by how often they cause this code
  1. 1Clogged Sump or Strainer
  2. 2Blocked or Kinked Drain Hose
  3. 3Failed or Jammed Drain Pump
  4. 4Stuck Non-Return Flap Valve
  5. 5Clogged or Improperly Connected House Drain

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Questions people ask about Not Draining

What does Not Draining mean on a GE dishwasher?
The Not Draining error means the dishwasher controller ran the drain pump for 5 minutes but did not detect that the tub had emptied. The machine stops the cycle to prevent damage. The issue is most often a clog in the sump, drain hose, or non-return flap valve, though a failed drain pump can also trigger this fault.
Will resetting my GE dishwasher clear the Not Draining error?
A reset may clear the error code temporarily, but it will return if the underlying cause has not been resolved. If water is still sitting in the tub, manually remove it first, then address the blockage or component failure before running another cycle. Resetting without fixing the problem can result in repeated faults or pump damage.
How much does it cost to repair a GE dishwasher that is not draining?
If the problem is a simple clog in the filter or drain hose, the repair costs nothing beyond your time. Replacing a failed drain pump typically involves parts costs in the range of $40 to $120 depending on the model, plus labor if a technician is hired. A non-return flap valve is generally inexpensive, often in the $10 to $30 range for the part alone.
How do I fix a GE dishwasher that is not draining?
Start by cleaning the sump filter and strainer basket at the bottom of the tub, as debris buildup is the most common cause. Then check the drain hose for kinks or clogs, and inspect the non-return flap valve for debris holding it shut. If those components are clear, test the drain pump for proper operation and replace it if it is not functioning.
Is it safe to use my GE dishwasher when it shows a Not Draining error?
No, you should not run the dishwasher until the issue is resolved. Standing water in the tub can harbor bacteria and cause odors, and running the drain pump repeatedly against a blockage can burn out the pump motor. Leaving water in the tub for extended periods can also lead to interior damage or mold growth.

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