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Error code reference

GE Dishwasher Error Code C5

Control detects two consecutive pump out times of less than 6 seconds, indicating no water has entered the dishwasher during the last two fills or…

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What the C5 error code actually means

Your dishwasher is not getting any water into the tub during the wash cycle, or water is draining out almost immediately after it enters. This happened twice in a row, so the dishwasher stopped and displayed the C5 code to alert you. Check that the water supply valve under the sink is fully open, and look under the dishwasher for any signs of a leak.

Diagnostic procedure

The full C5 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check water supply and turn on; press RESET and try again; check valve and signal; repair leak causing water to drain from tub; replace diverter valve mechanism.
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Most common causes of C5

Ranked by how often they cause this code
  1. 1Water supply valve closed or restricted
  2. 2Faulty water inlet valve
  3. 3Active tub or sump leak
  4. 4Clogged pump inlet
  5. 5Failed diverter valve mechanism

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Questions people ask about C5

What does C5 mean on a GE dishwasher?
The C5 code means the dishwasher control detected two back-to-back pump-out cycles that each lasted less than 6 seconds. This tells the control that little or no water entered the tub during the last two fill cycles. The root cause is typically a water supply problem, a faulty inlet valve, a tub leak, or a clogged pump inlet.
Is it safe to keep using my dishwasher when the C5 code is showing?
You should not continue running the dishwasher while the C5 code is active. If the cause is a water leak, running the unit could cause water damage to flooring or cabinetry. Resolve the underlying issue before resuming normal operation.
How much does it cost to repair a GE dishwasher showing a C5 error?
Repair costs depend on the specific cause. If only a cleaning of the pump inlet or adjustment of the supply valve is needed, costs may be minimal. Replacing a water inlet valve typically runs in the range of $50 to $150 for parts and labor, while a diverter valve replacement or leak repair could fall in the $100 to $250 range depending on parts and the time required.
Can I fix the C5 error myself, or do I need a technician?
Some causes of C5 are easy DIY fixes, such as opening a closed water supply valve or cleaning a clogged pump inlet strainer. However, replacing a water inlet valve, diverter valve, or repairing a tub leak may require disassembly of the dishwasher and some mechanical skill. If you are not comfortable working with water supply connections or appliance components, calling a technician is the safer choice.
Will pressing Reset clear the C5 error code?
Pressing Reset will clear the active fault and allow the dishwasher to attempt a new cycle. However, if the underlying problem is not corrected, the C5 code will return after two more consecutive short pump-out cycles. A reset alone is not a repair, it is a way to restart after you have addressed the root cause.

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