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Error code reference

GE Range Error Code 910

Cancel key scanning failed (RC15 only)

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What the 910 error code actually means

Your GE range is showing an error because the control board lost the ability to read the Cancel button properly. Try pressing Cancel to reset the oven, which often clears the issue if it was just a temporary glitch. If the error keeps coming back, the control board or the keypad itself may need to be inspected or replaced.

Diagnostic procedure

The full 910 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press cancel to reset system. Software error or RC15 control problem.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 910

Ranked by how often they cause this code
  1. 1Transient software error in the RC15 control
  2. 2Faulty RC15 control board
  3. 3Damaged or worn keypad membrane
  4. 4Loose or damaged ribbon cable connection
  5. 5Power supply anomaly to the control board

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Questions people ask about 910

What does 910 mean on a GE range?
Error code 910 on a GE range means the RC15 control board has stopped scanning the cancel key or cancel key array. This is either a software fault within the control or a hardware problem specific to the RC15 board and its keypad input circuit. Pressing the Cancel key is the first recommended step to attempt a reset.
Is it safe to use my GE range while it is showing error code 910?
A 910 error indicates the control cannot reliably read the Cancel key, which means you may not be able to cancel a cooking cycle or stop the oven using the keypad in an emergency. It is advisable not to operate the range until the error is resolved to ensure you retain full control over the appliance.
Can resetting the power clear the 910 error on a GE range?
Yes, cycling power at the circuit breaker in addition to pressing Cancel can help clear a transient software fault that triggered the 910 code. Turn off the breaker for at least 30 seconds before restoring power. If the error returns after a power reset, the RC15 control board or keypad hardware should be inspected.
Will pressing Cancel fix the 910 error on my GE range?
Pressing Cancel is the recommended first diagnostic step and can clear the error if it was caused by a temporary software glitch. If the error clears and does not return, no further action is needed. If the code comes back after resetting, a deeper hardware problem with the keypad or RC15 control board is likely the cause.
How much does it cost to repair a GE range with error code 910?
If the issue is only a software glitch resolved by pressing Cancel, there is no parts cost. If the keypad membrane needs replacement, parts typically range from around $30 to $80. Replacing the RC15 control board is the most expensive repair, with parts generally ranging from $150 to $350 or more, plus labor if a technician is involved.

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