GE Range Error Code 910
Cancel key scanning failed (RC15 only)
Cancel key scanning failed (RC15 only) — control stops scanning the cancel key(s) on RC15.
First step from the service manual
Press cancel to reset system. Software error or RC15 control problem.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
Get the full diagnostic procedure for 910.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
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What 910 means on a GE range
Error code 910 on a GE range indicates a cancel key scanning failure specific to the RC15 control board. The RC15 is a type of electronic range control module, and its firmware continuously monitors the keypad inputs through a scanning process. When the control loses the ability to scan the cancel key or cancel key array, it flags this fault code. The scanning process works by cycling through keypad rows and columns to detect key presses, and a failure in this loop points to either a software glitch or a hardware problem within the RC15 control itself.
The most common starting point for this fault is a transient software error, meaning the control's microprocessor encountered an unexpected state during its keypad scan routine. This type of error can sometimes resolve itself with a simple reset. Pressing the Cancel key is the recommended first step because it signals the control to attempt a soft reset of its scanning logic. If the error clears and does not return, a temporary software anomaly was likely the cause.
If the fault persists after pressing Cancel or returns repeatedly, the RC15 control board itself is suspect. Hardware-level causes include internal component failure on the control board, a damaged keypad membrane that is sending erroneous signals into the scan circuit, or a faulty ribbon cable connection between the keypad and the control. Because the error is specifically tied to the RC15 control platform, component diagnosis should focus on that board and the cancel key input circuit connected to it.
Source: manufacturer service documentation.
Common causes of 910
- 01
Transient software error in the RC15 control
Wiring / connectionThe control's keypad scanning routine can encounter a temporary software fault that triggers this code without any hardware damage. Pressing Cancel to reset the system often resolves this type of occurrence.
- 02
Faulty RC15 control board
Part replacementIf the error persists after resetting, the RC15 control board may have an internal hardware failure affecting its ability to scan the cancel key circuit. The board would need to be tested and likely replaced.
- 03
Damaged or worn keypad membrane
Part replacementA keypad membrane that is torn, contaminated, or worn can send incorrect signals into the control's scan circuit, causing the control to register a scanning failure. Inspect the cancel key area of the membrane for visible damage or sticky residue.
- 04
Loose or damaged ribbon cable connection
Wiring / connectionThe ribbon cable connecting the keypad to the RC15 control board can become loose or develop a break, interrupting the signal path for cancel key scanning. Check the connector seating at both the keypad and control board ends.
- 05
Power supply anomaly to the control board
Wiring / connectionAn unstable or interrupted power supply to the RC15 control can cause the processor to lose its scanning state. Cycling power at the breaker can help determine if a power-related glitch is contributing to the fault.
Frequently asked questions about 910
What does 910 mean on a GE range?
Will pressing Cancel fix the 910 error on my GE range?
Is it safe to use my GE range while it is showing error code 910?
How much does it cost to repair a GE range with error code 910?
Can resetting the power clear the 910 error on a GE range?
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