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Error code reference

GE Range Error Code 331

Open oven sensor detected; causes both cooktop and oven to become inoperative if stored to EEPROM memory…

Open oven sensor detected; causes both cooktop and oven to become inoperative if stored to EEPROM memory (after approximately three minutes).

First step from the service manual

Disconnect power, reconnect, check display for 331 error code, then replace oven sensor.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
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What 331 means on a GE range

Error code 331 on a GE range indicates that the control board has detected an open circuit in the oven temperature sensor, also called the oven sensor or RTD (resistance temperature detector). The oven sensor is a probe mounted inside the oven cavity that continuously reports temperature data to the electronic control board by varying its electrical resistance. A properly functioning sensor reads approximately 1080 ohms at room temperature. An open circuit means the electrical path through the sensor has been broken entirely, so no resistance reading can be communicated to the control board.

When the control board detects this open condition, it triggers error code 331. Critically, if the fault persists for approximately three minutes, the board writes the error to its EEPROM memory. Once stored in EEPROM, the fault disables not only the oven but also the cooktop burners, rendering the entire appliance inoperative until the fault is resolved. This EEPROM storage behavior is an important distinction because it means the range will not simply resume normal operation after a power cycle if the sensor problem has not been corrected.

The first diagnostic step is to disconnect power to the range, then restore power and check whether the 331 code reappears on the display. If the code returns immediately, the oven sensor is the primary suspect and should be replaced. The sensor can also be tested with a multimeter at the sensor connector to confirm an open circuit reading before ordering parts.

Source: manufacturer service documentation.

Common causes of 331

  1. 01

    Failed oven temperature sensor

    Part replacement

    The sensor probe itself has developed an internal open circuit, which is the most common cause of this code. Measuring the sensor with a multimeter will show infinite or no resistance rather than the expected approximately 1080 ohms at room temperature.

  2. 02

    Damaged sensor wiring or connector

    Part replacement

    The wires running from the sensor to the control board can be burned, pinched, or corroded, breaking the circuit without the sensor itself being at fault. Inspect the full wire harness from the sensor probe to the board connector for visible damage or loose terminals.

  3. 03

    Loose or disconnected sensor connector

    Wiring / connection

    Vibration or improper reassembly after previous service can cause the sensor connector at the control board or at the sensor itself to work loose. Check both connection points and reseat the connector firmly before replacing the sensor.

  4. 04

    Control board fault

    Part replacement

    In less common cases, the control board's sensor input circuit can fail internally, causing it to misread a functioning sensor as open. This is typically diagnosed only after confirming the sensor and wiring both test correctly.

See the test procedure for each cause

Frequently asked questions about 331

What does 331 mean on a GE range?
Error code 331 means the control board has detected an open circuit in the oven temperature sensor. The sensor is the probe inside the oven that measures cooking temperature, and an open circuit means the board is receiving no signal from it. If the fault is present for roughly three minutes, the error is written to the board's memory and will disable both the oven and the cooktop until the problem is corrected.
Will resetting the power clear the 331 error code on my GE range?
A power reset may temporarily clear the display, but if the underlying sensor fault is still present, the code will return. More importantly, once the code has been active for approximately three minutes, it is stored in EEPROM memory on the control board. That means simply cycling power will not restore normal operation. The sensor or its wiring must be repaired or replaced first.
Is it safe to use my GE range while it shows error code 331?
The range is designed to prevent use when this fault is active. After the error is stored to memory, both the oven and the cooktop burners are disabled by the control board. You should not attempt to bypass these safety shutoffs. Stop using the appliance and diagnose the sensor fault before resuming cooking.
How do I fix error code 331 on a GE range?
Start by disconnecting power to the range for a minute, then restoring power to see if the 331 code reappears. If it does, the oven temperature sensor should be tested with a multimeter at the sensor connector. A reading of infinite resistance confirms an open circuit in the sensor, and the sensor should be replaced. Also inspect the wiring harness from the sensor to the control board for any burned or disconnected wires.
How much does it cost to fix error code 331 on a GE range?
If the oven temperature sensor is the cause, parts typically range from around $20 to $60 depending on the specific model, and the repair is considered straightforward for someone comfortable with basic appliance work. If a technician is needed, expect to pay a service call fee plus labor, bringing the total to roughly $100 to $250 in most markets. Control board replacement, if needed in rarer cases, will cost considerably more.

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