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Error code reference

GE Range Error Code ERR

Error displayed along with 'TURN SURFACE BURNERS OFF' when self-clean cycle is set with surface burners still on.

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What the ERR error code actually means

Your GE range is letting you know that you tried to start the self-cleaning oven cycle while one or more of the stovetop burners were still turned on. The range will not allow self-cleaning to begin until all surface burners are completely off. Simply turn off every burner and start the self-clean cycle again.

Diagnostic procedure

The full ERR procedure

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1
First diagnostic step
Turn off all surface burners and reset the self-clean cycle.
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Most common causes of ERR

Ranked by how often they cause this code
  1. 1Surface burner left on during self-clean setup
  2. 2Burner knob not fully turned to OFF
  3. 3Faulty burner switch or infinite switch
  4. 4Control board misreading burner state

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Questions people ask about ERR

What does ERR mean on a GE range?
The ERR code on a GE range indicates that the self-clean cycle was set while one or more surface burners were still turned on. The control system displays this code alongside the message 'TURN SURFACE BURNERS OFF' as a safety interlock. It is not a component failure, and no parts are needed in most cases. Turning off all surface burners and restarting the self-clean cycle will resolve it.
Is it safe to use my GE range when it shows the ERR code?
The ERR code itself is a protective interlock, meaning the range is working as intended to prevent unsafe operation. The oven self-clean cycle will not start until the condition is resolved. You can still use the surface burners normally, but the oven self-clean function will remain blocked until all burners are turned off.
How much does it cost to repair a GE range showing the ERR code?
In most cases there is no repair cost at all, since the ERR code is a user-condition alert rather than a component failure. If a faulty infinite burner switch is identified as the cause, replacement switches typically cost between 20 and 60 dollars for parts. If the control board is at fault, board replacement can range from 150 to 400 dollars or more depending on the model, plus any applicable labor costs.
How do I fix the ERR code on my GE range?
Turn off every surface burner completely, making sure each knob is clicked firmly into the OFF position. Once all burners are off, restart the self-clean cycle through the oven control panel. If the ERR code continues to appear even with all burners confirmed off, a faulty burner switch or control board may need to be inspected by a technician.
Will resetting the control panel clear the ERR code on a GE range?
A basic reset alone will not permanently clear the ERR code if the underlying condition, a surface burner still being on, has not been addressed. The code will reappear any time self-clean is initiated with an active burner. Turn off all surface burners first, and then the self-clean cycle can be set without triggering the ERR code again.

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