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Error code reference

Goodman Heat Pump Error Code 04

Locked rotor

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What the 04 error code actually means

Your Goodman heat pump is showing an error because the compressor, the heart of the system that moves refrigerant, failed to start or got stuck. This could be caused by a worn-out electrical part called a run capacitor, low power coming into the unit, or in more serious cases, a compressor that has seized up internally. A technician will need to inspect the electrical components and the compressor to determine the exact cause.

Diagnostic procedure

The full 04 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check compressor operation; repair/replace as needed. Check run capacitor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 04

Ranked by how often they cause this code
  1. 1Failed run capacitor
  2. 2Seized compressor bearings
  3. 3Low line voltage
  4. 4Faulty run capacitor wiring

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Questions people ask about 04

What does 04 mean on a Goodman heat_pump?
Error code 04 on a Goodman heat pump indicates a locked rotor fault, meaning the compressor failed to start or spin up properly. The control board detects abnormally high current during a start attempt and shuts down the system to prevent damage. The cause is typically a failed run capacitor, low incoming voltage, faulty capacitor wiring, or seized compressor bearings.
Is it safe to keep running my Goodman heat pump with error code 04?
No, you should not continue attempting to operate the system with an active locked rotor fault. Repeated failed start attempts can overheat the compressor motor windings, cause the internal overload protector to fail, and potentially damage the contactor or other electrical components. Address the fault before resuming normal operation.
Will resetting my Goodman heat pump clear error code 04?
Resetting the system by cycling power may temporarily clear the fault code and allow another start attempt, but it will not resolve the underlying problem. If the root cause such as a failed capacitor or seized compressor has not been corrected, the unit will fault again, often immediately. Repeated reset attempts without diagnosis can accelerate damage to the compressor and electrical components.
Can I fix error code 04 on my Goodman heat pump myself?
Some causes of error code 04 are within reach of an experienced DIYer. Checking line voltage at the disconnect and inspecting capacitor wiring connections are straightforward steps. However, testing and replacing a run capacitor involves working near components that can hold a dangerous electrical charge even when power is off, and a seized compressor requires professional replacement. Use extreme caution or call a licensed technician if you are not comfortable working with high-voltage components.
How much does it cost to repair error code 04 on a Goodman heat pump?
Repair cost depends heavily on the root cause. A run capacitor replacement is typically a lower-cost repair, often ranging from $80 to $250 including labor. If low line voltage is caused by a utility or wiring issue, electrical service work may add additional cost. A seized compressor is the most expensive outcome, with compressor replacement on a heat pump generally ranging from $1,200 to $2,800 or more depending on the unit size and refrigerant type.

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