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Error code reference

Hotpoint Dishwasher Error Code AL08

Temperature timeout

Temperature timeout - The maximum time allowed to reach the required temperature in this phase (1 hour) has been exceeded; note: just before the alarm the pressure switch is still in the FULL position.

First step from the service manual

Check if NTC is dislodged; check heating element for false contact or fault; check if ITR is not calibrated properly; check for excess suds or unsuitable detergents.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What AL08 means on a Hotpoint dishwasher

AL08 is a temperature timeout fault on Hotpoint dishwashers. It triggers when the water in the wash chamber fails to reach the required temperature within a 60-minute window during a given phase. The control board monitors heating progress through the NTC thermistor, and if the target temperature is not achieved within that time limit, the alarm is raised and the cycle is aborted. A key detail noted in the fault definition is that the pressure switch remains in the FULL position just before the alarm fires, confirming the tub contains water and the fault is specifically a heating failure rather than a fill or drain issue.

The heating circuit involves several components that can contribute to this fault. The NTC thermistor is the temperature sensor responsible for reporting water temperature to the control board. If it becomes dislodged from its mounting position, it may read ambient or inaccurate temperatures, causing the board to perceive a heating failure even if the element is functioning. The heating element itself is another primary suspect, particularly if it has developed a false contact or an intermittent open circuit that prevents it from drawing full power. The ITR, a thermal overload device in the heating circuit, can also cause this fault if it is out of calibration or has tripped, limiting or cutting power to the element.

Excess suds from unsuitable or over-dosed detergent can also contribute to AL08 by insulating the water and interfering with accurate temperature transfer to the NTC sensor. Non-dishwasher-specific detergents are a common culprit. Technicians should begin by physically verifying the NTC is correctly seated, then test the heating element for continuity and proper resistance, inspect the ITR, and confirm the correct detergent type and dosage is being used.

Source: manufacturer service documentation.

Common causes of AL08

  1. 01

    Dislodged or faulty NTC thermistor

    Wiring / connection

    The NTC thermistor is the temperature sensor that tells the control board how hot the water is. If it has shifted out of its correct position or is reading inaccurately, the board will never register that the target temperature has been reached, triggering the timeout.

  2. 02

    Heating element failure or false contact

    Part replacement

    The heating element may have developed an intermittent open circuit or a false contact, preventing it from consistently heating the water. Check the element for continuity and inspect its terminal connections for corrosion or loose wiring.

  3. 03

    ITR out of calibration or tripped

    Part replacement

    The ITR is a thermal protection device in the heating circuit. If it is incorrectly calibrated or has tripped due to a prior overheat event, it can restrict or cut power to the heating element, preventing the water from reaching the required temperature.

  4. 04

    Excess suds from unsuitable detergent

    Wiring / connection

    Using hand dish soap, too much detergent, or a non-dishwasher-rated product can generate excessive foam that insulates the water and interferes with accurate temperature sensing. Drain the machine, remove residual suds, and run a cycle with the correct dishwasher detergent at the recommended dose.

See the test procedure for each cause

Frequently asked questions about AL08

What does AL08 mean on a Hotpoint dishwasher?
AL08 means the dishwasher failed to reach the required water temperature within the maximum allowed time of one hour during a wash phase. The control board monitors the NTC thermistor for temperature progress, and when the target is not met in time, the cycle is stopped and AL08 is displayed. The fault is specifically a heating circuit issue, as the pressure switch confirms the tub is full of water when the alarm triggers.
Can I fix AL08 on my Hotpoint dishwasher myself?
Some causes of AL08 can be addressed without replacing parts. Start by confirming you are using a dishwasher-specific detergent at the correct dosage to rule out excess suds. You can also visually check that the NTC thermistor is securely seated in its mounting position. Testing the heating element and ITR requires a multimeter and some comfort working around electrical components, so if you are not experienced with appliance repair, it is safer to call a technician.
Is it safe to keep using my dishwasher if AL08 is showing?
You should not continue running cycles while AL08 is active. The dishwasher will halt the cycle before completion, meaning dishes will not be properly cleaned or sanitized. More importantly, an underlying heating element or wiring fault should be inspected before further use to avoid potential electrical issues.
How much does it cost to repair a Hotpoint dishwasher showing AL08?
Repair costs depend on which component has failed. If only the NTC thermistor needs reseating or replacing, costs are generally low, typically in the range of $50 to $150 including labor. A heating element replacement usually falls between $100 and $250 depending on parts and labor rates in your area. An ITR replacement is generally on the lower end of that range. Getting a diagnostic visit from a technician will give you a more accurate estimate.
Will resetting my Hotpoint dishwasher clear the AL08 error?
A reset may clear the AL08 fault code temporarily, but it will return if the underlying cause has not been fixed. If the heating element has a fault, the NTC is dislodged, or the ITR is not functioning correctly, the dishwasher will simply time out again during the next cycle and redisplay AL08. A reset is a useful first step to confirm the fault is persistent, but it is not a repair.

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