mypros+
Error code reference

Ingersoll Rand Furnace Error Code E13

Blower HP/OEM ID mismatch

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E13 error code actually means

Your furnace has detected that its blower motor and its settings module are not compatible with each other. This usually happens after a part was replaced with the wrong version. A technician will need to check that both components match what your specific furnace model requires.

Diagnostic procedure

The full E13 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Disconnect electrical power, verify model and serial number of PM matches nameplate, verify blower motor HP matches nameplate.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E13 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E13

Ranked by how often they cause this code
  1. 1Incorrect replacement blower motor installed
  2. 2Wrong Personality Module installed
  3. 3Personality Module replaced without matching the original configuration
  4. 4Corrupted or failed Personality Module
  5. 5Wiring or communication fault between PM and control board

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E13

What does E13 mean on a Ingersoll Rand furnace?
E13 indicates that the blower motor's horsepower rating or OEM identification does not match the value programmed in the furnace's Personality Module. The furnace control system checks these values on startup and faults out if there is a discrepancy. This is typically caused by a mismatched motor or PM installed during a previous repair. Both components must match the specifications on the furnace nameplate to clear the fault.
Is an E13 error on a Ingersoll Rand furnace a safety hazard?
The E13 fault is primarily a component compatibility issue rather than an immediate safety emergency. However, the furnace will not operate normally while the fault is active, which means no heating output. Running a furnace with mismatched blower components could cause improper airflow or motor stress over time, so the mismatch should be corrected promptly rather than bypassed.
Will resetting my Ingersoll Rand furnace clear the E13 error code?
Resetting power to the furnace will not permanently clear E13 if the underlying mismatch between the blower motor and the Personality Module still exists. The control board will detect the same incompatibility on the next startup and re-trigger the fault. The error will only clear and stay cleared once the correct, properly matched components are installed.
Can I fix an E13 error myself on my Ingersoll Rand furnace?
The initial diagnostic steps, such as disconnecting power and comparing nameplate data on the Personality Module and blower motor, are accessible to a knowledgeable DIYer. However, if either component needs to be replaced, selecting the correct part requires matching specific HP ratings and OEM IDs to the furnace model. Most homeowners benefit from having a qualified technician handle the component verification and replacement to avoid installing another mismatched part.
How much does it cost to fix an E13 error on a Ingersoll Rand furnace?
Repair costs depend on which component is mismatched. A Personality Module replacement typically ranges from $100 to $300 for the part, while a blower motor can range from $150 to $500 or more depending on the HP rating and model. Adding labor costs, the total repair bill generally falls between $200 and $700. If the error was caused only by a wiring issue or a loose connector, costs will be significantly lower.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass