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Error code reference

Jenn-Air Dishwasher Error Code E:02

Pump control or pump switch-over defective; internal fault on power module.

Pump control or pump switch-over defective; internal fault on power module.

First step from the service manual

Replace the power module.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E:02 means on a Jenn-Air dishwasher

The E:02 error code on a Jenn-Air dishwasher signals a fault within the pump control circuitry or the pump switch-over mechanism, both of which are housed within or directly managed by the power module. The pump control function governs the main wash pump and the drain pump, coordinating when each activates and deactivates during the wash cycle. The pump switch-over refers to the electronic process of transitioning control signals between these two pumps. When the power module detects an internal fault in this switching logic, it triggers E:02 and halts the cycle to prevent further damage.

The power module is the central electronic control board responsible for delivering power and control signals to the pump motor assembly. An internal fault on this module typically means a failure within the board itself, such as a damaged relay, a failed triac, or corrupted control logic that prevents proper pump sequencing. Because the fault is internal to the module, external wiring checks alone are unlikely to resolve the issue. The module cannot self-repair, and the error will persist until the underlying hardware is addressed.

This code is not typically caused by a simple power surge that a reset will clear. While it is worth confirming that all wiring connections between the power module and the pump assembly are secure and free of corrosion before replacing the module, the diagnostic direction points directly to power module replacement as the primary corrective action. Attempting to run the dishwasher repeatedly while this fault is active is not recommended, as it may stress the pump motor.

Source: manufacturer service documentation.

Common causes of E:02

  1. 01

    Failed internal relay or triac on the power module

    Part replacement

    The most likely cause is a burned or failed switching component inside the power module itself. This type of internal board failure cannot be repaired in the field and requires full module replacement.

  2. 02

    Corrupted control logic on the power module

    Part replacement

    The module's onboard processor or firmware may have developed a fault that disrupts pump switch-over sequencing. This presents the same way as a hardware failure and is resolved by replacing the module.

  3. 03

    Loose or corroded wiring connections at the power module

    Wiring / connection

    A poor connection between the power module and the pump assembly can cause intermittent control signals that register as an internal fault. Inspect connectors for corrosion, bent pins, or loose seating before condemning the module.

  4. 04

    Pump motor winding failure creating a feedback fault

    Part replacement

    In some cases, a failing pump motor drawing abnormal current can cause the power module to register an internal pump control fault. If module replacement does not resolve the error, the pump motor should be inspected as a secondary cause.

See the test procedure for each cause

Frequently asked questions about E:02

What does E:02 mean on a Jenn-Air dishwasher?
E:02 indicates that the pump control circuit or the pump switch-over mechanism has a defect, and the fault is located internally within the power module. The power module manages when the wash and drain pumps activate, and when this switching logic fails, the dishwasher stops the cycle and displays E:02. This is a hardware-level fault rather than a recoverable software error.
Can I fix E:02 on my Jenn-Air dishwasher myself?
A technician or confident DIYer can address this error by first checking all wiring connections between the power module and the pump assembly for corrosion or looseness. If connections are secure and the error persists, the power module itself needs to be replaced. This involves working with line voltage components, so the dishwasher should be fully disconnected from power before any work begins.
Is it safe to keep using my dishwasher when E:02 is displayed?
Continuing to run the dishwasher with an active E:02 fault is not recommended. The error means the pump control circuitry is not functioning correctly, and repeated attempts to run a cycle could place additional stress on the pump motor. It is best to leave the unit off until the fault is diagnosed and the power module is replaced.
Will resetting the dishwasher clear the E:02 error code?
A reset is unlikely to resolve E:02 because the fault is an internal hardware problem within the power module, not a temporary communication glitch. The error code will typically return immediately or after the next attempted cycle. Replacing the power module is the correct corrective step rather than repeated resets.
How much does it cost to fix E:02 on a Jenn-Air dishwasher?
Repair costs depend on whether you hire a technician or replace the part yourself. The power module part alone generally falls in the range of $100 to $250 depending on the specific model. With professional labor included, total repair costs typically range from $200 to $400. Getting a quote before proceeding is advisable, as the repair cost should be weighed against the age and overall condition of the appliance.

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