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Error code reference

Jenn-Air Oven Error Code 1c1c

Shorted key detected on the control panel; key press continuously sensed.

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What the 1c1c error code actually means

Your Jenn-Air oven has detected that one of the buttons on the control panel is stuck or acting as if it is being pressed continuously, even when no one is touching it. The oven has disabled that button to prevent it from causing problems. This usually means the touchpad or control panel needs to be inspected or replaced.

Diagnostic procedure

The full 1c1c procedure

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1
First diagnostic step
Check control panel key matrix; audible for key depression disabled and key disabled by control.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 1c1c

Ranked by how often they cause this code
  1. 1Damaged or failed touchpad membrane
  2. 2Liquid or grease contamination under the keypad
  3. 3Loose or damaged ribbon cable connection
  4. 4Failed electronic control board
  5. 5Foreign object pressing against the control panel

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Questions people ask about 1c1c

What does 1c1c mean on a Jenn-Air oven?
The 1c1c code means the oven control has detected a shorted key on the control panel, where one key is being read as continuously pressed. The control responds by disabling the audible tone for key presses and locking out the affected key. This is a protective measure to prevent unintended commands from being executed. The fault typically points to a damaged touchpad membrane, contamination, or a wiring connection issue.
Is it safe to use my Jenn-Air oven when the 1c1c code is showing?
You should avoid using the oven while this fault is active. A shorted key can cause the control to receive unintended inputs, which could result in incorrect cooking functions or temperatures being activated. The control does disable the affected key as a precaution, but the underlying fault should be resolved before relying on the appliance for normal cooking use.
How much does it cost to repair a Jenn-Air oven showing the 1c1c error?
Repair costs depend on which component is at fault. A replacement touchpad membrane or keypad assembly typically ranges from $50 to $200 for the part alone. A new electronic control board can range from $150 to $400 or more depending on the model. Adding professional labor, total repair costs generally fall between $150 and $500. Getting a diagnostic assessment from a qualified technician before purchasing parts is recommended.
Can I fix the 1c1c error myself?
Some causes of the 1c1c error are DIY-friendly. Start by confirming nothing is physically pressing against the control panel, then inspect the keypad surface for visible damage or moisture. If the membrane is contaminated, careful cleaning of the panel area may resolve it. However, if the touchpad membrane or control board needs replacement, that work requires disconnecting electrical components and is best suited for technicians or experienced DIYers comfortable working with oven electronics.
Will resetting the oven clear the 1c1c error code?
Resetting the oven by cycling the power at the breaker may temporarily clear the 1c1c code, but it will return if the underlying cause is not corrected. If the shorted key condition still exists in the membrane or wiring, the control will detect it again on the next scan cycle and re-flag the fault. A lasting fix requires identifying and correcting the physical cause of the short.

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