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Error code reference

Kenmore Oven Error Code ERROR

Microwave humidity sensor did not correctly detect steam during sensor cooking (except popcorn).

Microwave humidity sensor did not correctly detect steam during sensor cooking (except popcorn).

First step from the service manual

Press STOP and choose cooking time and power level manually to continue cooking.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What ERROR means on a Kenmore oven

The ERROR code on this Kenmore microwave oven indicates that the humidity sensor failed to detect the expected level of steam during a sensor cooking cycle. Sensor cooking relies on a humidity sensor, sometimes called a moisture sensor, that monitors the steam released from food as it heats. When food is cooking properly, moisture evaporates and rises toward the sensor. The control board uses those readings to determine cooking progress and automatically adjust time and power. If the sensor does not register a meaningful rise in humidity within the expected window, the control board flags this error and halts the automatic cycle.

Several factors can prevent the sensor from detecting steam correctly. The sensor itself may be contaminated with grease or food residue, which coats the sensing element and dampens its ability to detect moisture changes. The sensor may also be faulty or have a degraded connection to the control board. Environmental conditions matter as well: if the kitchen is very humid before cooking begins, the sensor may not register a relative change. The food item may also be too cold, too dry, or too small to generate sufficient steam in the detection window.

This error applies to all sensor cooking functions except popcorn, which uses a separate detection method. It does not indicate a safety hazard or a magnetron failure. Cooking can continue normally using manual time and power settings. If the error occurs consistently across multiple sensor cook attempts with different foods, a thorough inspection of the sensor and its wiring harness is warranted before assuming the control board has failed.

Source: manufacturer service documentation.

Common causes of ERROR

  1. 01

    Contaminated humidity sensor

    Wiring / connection

    Grease, food splatter, or residue on the sensor element blocks its ability to detect moisture changes. Inspect the sensor, typically located near the vent area inside the cavity, and clean it carefully with a soft damp cloth.

  2. 02

    High ambient kitchen humidity

    Wiring / connection

    If the kitchen is already very humid before cooking begins, the sensor cannot detect a meaningful rise in steam from the food. Running the range hood or ventilating the kitchen before using sensor cooking can help.

  3. 03

    Food type or quantity not suited for sensor cooking

    Wiring / connection

    Very small portions, frozen foods, or foods with low moisture content may not generate enough steam for the sensor to register within the detection window. Switching to manual time and power is the correct approach for these items.

  4. 04

    Faulty or degraded humidity sensor

    Part replacement

    The sensor element itself may have failed or worn out over time, causing it to produce incorrect or no signal. A faulty sensor will trigger this error consistently regardless of food type or kitchen conditions.

  5. 05

    Loose or damaged sensor wiring harness

    Wiring / connection

    A loose connector or damaged wire between the humidity sensor and the control board can interrupt the signal. Inspect the harness connections at both ends for corrosion, looseness, or visible damage.

See the test procedure for each cause

Frequently asked questions about ERROR

What does ERROR mean on a Kenmore oven?
This error means the microwave's humidity sensor did not detect the expected amount of steam during a sensor cooking cycle. The control board monitors moisture levels to automatically time cooking, and when that moisture rise is not detected, the automatic cycle cannot complete. This applies to all sensor cook functions except popcorn. You can continue cooking immediately by pressing STOP and entering a manual cook time and power level.
How do I fix the ERROR code on my Kenmore microwave?
Press STOP to clear the active cycle, then cook your food manually by entering a time and power level. To address the root cause, clean the humidity sensor inside the cavity to remove any grease or residue. If the error continues to appear across multiple sensor cooking attempts, inspect the sensor wiring connections and consider replacing the humidity sensor itself.
Is it safe to keep using my Kenmore microwave when this error appears?
Yes, this error does not indicate a safety hazard. It is specific to the automatic sensor cooking feature and does not affect the magnetron, door interlock, or other core functions. You can continue using the microwave safely by cooking on manual time and power settings until the sensor issue is resolved.
Will pressing STOP or resetting the microwave clear this error code?
Pressing STOP will exit the sensor cooking cycle and allow you to cook manually, which effectively clears the active error state. However, resetting the microwave will not fix the underlying problem if the humidity sensor is dirty, faulty, or wired incorrectly. The error will return the next time you attempt sensor cooking if the cause has not been addressed.
How much does it cost to repair this error on a Kenmore microwave?
If cleaning the sensor resolves the issue, there is no parts cost involved. If the humidity sensor itself needs replacement, parts typically range from $15 to $50 depending on the model. Professional labor for a sensor replacement generally adds $75 to $150, though total repair costs vary by region and service provider. Given the relatively low cost of a microwave sensor, repair is usually worthwhile before considering replacement of the appliance.

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