Skip to main contentGet Started
Error code reference
Kenmore Range Error Code F2-E1
No communication between keyboard and control
Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
What the F2-E1 error code actually means
Your Kenmore range is showing this error because the control board has lost contact with the keypad you use to set temperatures and timers. The most likely reason is a small ribbon cable connecting those two parts has come loose or been damaged. In most cases, unplugging the range and firmly reseating that cable connection will fix the problem.
Diagnostic procedure
The full F2-E1 procedure
Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.
MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
1. Verify failure if not displayed. Go to manual diagnostics screen 5 to view and clear error codes. 2. Unplug range or disconnect power. 3. Unplug keytail connector. Inspect connector and keytail ends for damage. 4. Plug keytail into connector ensuring fully seated. 5. Plug in range or reconnect power. 6. Observe for longer than 1 minute. 7. If failure remains, replace keypad. 8. If failure still remains, replace the control.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock F2-E1 procedure $9.95
Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.
Most common causes of F2-E1
Ranked by how often they cause this code
- 1Loose or unseated keytail connector
- 2Damaged keytail ribbon cable
- 3Corroded or damaged connector ends
- 4Failed keypad assembly
- 5Faulty electronic control board
Most DIYers save hundreds by diagnosing before ordering parts.
Get Started
$29/month · Cancel anytime · Or $9.95 3-day pass
Questions people ask about F2-E1
What does F2-E1 mean on a Kenmore range?
F2-E1 indicates that the electronic control board has lost communication with the keypad. The connection between these two components runs through a ribbon cable called the keytail, and this fault appears when that signal is interrupted. Common causes include a loose connector, a damaged ribbon cable, or a failed keypad or control board.
Is it safe to keep using my Kenmore range while the F2-E1 code is active?
It is generally not recommended to operate the range while this fault is active, as the control board cannot properly receive input from the keypad. This means you may not be able to accurately control cooking functions or receive alerts from the control system. Address the fault before resuming normal use.
Will resetting the Kenmore range clear the F2-E1 error code?
You can view and clear stored error codes using manual diagnostics screen 5, but simply clearing the code will not fix the underlying communication problem. If the keytail connection is still loose or damaged when power is restored, the fault will return. The code will only stay cleared after the physical cause of the communication failure has been corrected.
Can I fix the F2-E1 error myself without replacing any parts?
Yes, in many cases this error can be resolved without any parts. Unplug the range, locate the keytail ribbon connector between the keypad and the control board, and firmly reseat both ends of the connection. Restore power and observe the range for at least one minute to confirm whether the fault clears. If it returns, part replacement will be necessary.
How much does it cost to repair a Kenmore range with an F2-E1 error?
If the fix is simply reseating the keytail connector, there is no parts cost involved. If the keypad assembly needs replacement, parts and labor typically range from around $100 to $250 depending on the specific model and local labor rates. Replacing the control board is the most expensive scenario, with total repair costs often ranging from $200 to $400 or more.
78,000+ service manuals · 160,000+ error codes · 55+ brands
Get Started$29/month · Cancel anytime · Or $9.95 3-day pass