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Error code reference

Kenmore Range Error Code 1c2c

Incorrect keyboard loop value-control disables all outputs and deactivates lighting and timers.

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What the 1c2c error code actually means

Your Kenmore range has detected a problem with the keypad, the panel of buttons you use to control the oven and cooktop. Because of this problem, the range has shut itself off completely to prevent any accidental operation. You will need to inspect or replace the keypad or its wiring to restore normal function.

Diagnostic procedure

The full 1c2c procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check keypad membrane switch continuity and wiring.
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Most common causes of 1c2c

Ranked by how often they cause this code
  1. 1Damaged keypad membrane switch
  2. 2Loose or corroded wiring connector
  3. 3Moisture or grease contamination in the keypad
  4. 4Broken or pinched wiring harness
  5. 5Failed control board

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Questions people ask about 1c2c

What does 1c2c mean on a Kenmore range?
The 1c2c code means the control board has detected an incorrect value from the keyboard loop circuit, which monitors the keypad membrane switch. When this fault occurs, the control shuts down all outputs including burners, oven elements, lighting, and timers. The error is a protective response to prevent unintended operation caused by a faulty or damaged keypad assembly.
Is it safe to use my Kenmore range while the 1c2c code is active?
No, the range should not be used while this code is active. The control board has intentionally disabled all outputs, meaning the burners and oven elements will not respond to commands. Attempting to override or bypass this fault condition is not recommended, as the underlying keypad fault could cause unintended operation once the lockout is cleared.
How much does it cost to repair a Kenmore range showing code 1c2c?
Repair costs depend on which component has failed. A replacement keypad membrane switch typically costs in the range of $30 to $100 for parts, depending on the specific model. If the control board requires replacement, parts alone can range from $100 to $300 or more. Adding professional labor will increase the total cost, generally by $75 to $150 per hour depending on your region.
Can I fix the 1c2c error myself, or do I need a technician?
A knowledgeable DIYer can perform initial diagnostics by checking the keypad wiring connectors for secure seating and visible damage. If the membrane switch itself has failed, replacing it requires sourcing the correct part and carefully reassembling the control panel, which is a manageable repair for someone comfortable with appliance disassembly. If the control board is the root cause, replacement is more involved and a technician may be preferable.
Will resetting the range clear the 1c2c error code?
A power reset by unplugging the range or cycling the breaker for several minutes may temporarily clear the code, but it will return if the underlying hardware fault is not corrected. The control board will re-test the keyboard loop on startup and flag the error again if the membrane switch or wiring is still defective. A reset alone is not a fix.

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