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Error code reference

Kenmore Range Error Code F6 E5

Cancel key error.

Cancel key error.

First step from the service manual

Perform Cancel, Cancel, Start sequence to verify error; if error persists, replace the display board.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What F6 E5 means on a Kenmore range

The F6 E5 error code on a Kenmore range indicates a Cancel key error, meaning the control board has detected a fault associated with the Cancel button on the display board. This is a keypad-level fault where the control system is registering an abnormal signal from the Cancel key, either because the key is stuck in a depressed position, the membrane contact beneath it has failed, or communication between the keypad and the main control has broken down. The display board houses the user interface components including all keypad switches, and when one of those switches reports an out-of-range or continuous signal, the control throws this specific fault code.

The Cancel key is one of the most frequently used buttons on a range control panel, and repeated pressing over years of use can degrade the membrane switch contacts underneath it. Contaminants such as grease, moisture, or food debris can also infiltrate the keypad layer, causing a key to register as permanently pressed or to short intermittently. In some cases, the fault may be caused by a wiring connection issue between the display board and the main control board rather than the key itself.

The primary diagnostic procedure involves performing a Cancel, Cancel, Start key sequence to attempt to reset or verify the fault condition. If this sequence clears the code, the issue may have been a temporary key registration error. If the code returns or does not clear with this sequence, the display board itself is the recommended replacement component, as the fault is localized to the user interface board rather than the main control.

Source: manufacturer service documentation.

Common causes of F6 E5

  1. 01

    Worn or failed Cancel key membrane switch

    Part replacement

    Repeated use of the Cancel key over time causes the membrane contact beneath it to wear out, resulting in a stuck or continuously triggered signal. This is the most common cause of this specific fault.

  2. 02

    Contamination under the keypad

    Wiring / connection

    Grease, moisture, or food debris that has worked its way beneath the Cancel key can cause the membrane contact to short or stick. Inspect the panel surface around the key for any visible residue or damage.

  3. 03

    Display board internal failure

    Part replacement

    The circuit on the display board that processes the Cancel key input can fail independently of the physical key itself. If the Cancel, Cancel, Start sequence does not resolve the error, this is the likely cause and the display board requires replacement.

  4. 04

    Loose or damaged wiring connection

    Wiring / connection

    A poor connection in the ribbon cable or wiring harness between the display board and the main control board can cause erratic key signals including false Cancel key faults. Inspect connectors for corrosion, looseness, or physical damage.

See the test procedure for each cause

Frequently asked questions about F6 E5

What does F6 E5 mean on a Kenmore range?
F6 E5 on a Kenmore range indicates a Cancel key error, meaning the control system has detected a fault with the Cancel button on the display board. The key may be stuck, the membrane switch beneath it may have failed, or the display board itself has a fault. This code points specifically to the user interface board and its keypad circuitry.
Can I fix the F6 E5 error myself?
You can attempt the recommended diagnostic sequence first: press Cancel, Cancel, then Start to try to clear the fault. If that resolves the code, no further action may be needed right away. If the error persists after this sequence, the display board will need to be replaced, which is a task many experienced DIYers can handle by disconnecting the range from power and swapping the board.
Will resetting my Kenmore range clear the F6 E5 error?
Performing the Cancel, Cancel, Start sequence is the specified reset procedure for this fault. A simple power cycle by unplugging the range or shutting off the breaker may temporarily suppress the code, but if the underlying Cancel key or display board issue remains, the error will return. A permanent fix requires addressing the failed component.
Is it safe to use my Kenmore range when F6 E5 is displayed?
A Cancel key fault means your ability to stop cooking functions quickly by pressing Cancel may be compromised. Until the fault is resolved, you should avoid leaving the range unattended during operation since the Cancel key may not respond reliably in an emergency. It is best to repair the issue before continuing regular use.
How much does it cost to fix the F6 E5 error on a Kenmore range?
If the display board needs replacement, the part itself typically costs anywhere from $75 to $200 depending on the specific model, with professional labor adding another $100 to $200 on top of the part cost. Diagnosing and attempting the Cancel, Cancel, Start reset sequence yourself costs nothing and should always be tried first before purchasing parts.

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