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Error code reference

Kenmore Range Error Code F702

Shorted Keypad on ESEC.

Kenmore codesKenmore range codes

Shorted Keypad on ESEC.

First step from the service manual

Disconnect power, wait 30 seconds and reapply power. If fault returns upon power-up: 1. Replace EOC. 2. Replace Glass Touch Panel.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What F702 means on a Kenmore range

The F702 error code on a Kenmore range indicates a shorted keypad condition on the ESEC (Electronic Surface Element Control) system. This system manages the touch-based user interface on the range, and when the control detects a short circuit within the keypad circuit, it triggers this fault to prevent unintended operation or component damage. The ESEC integrates the glass touch panel with the Electronic Oven Control (EOC), so a fault in either component can produce this code.

A shorted keypad typically means that one or more of the keypad's touch zones is registering as continuously activated, or that the electrical connection between the glass touch panel and the EOC has developed a low-resistance fault path. This can result from moisture intrusion behind the glass panel, physical damage to the touch surface, or a failure within the EOC's internal keypad-sensing circuitry. In some cases, a temporary voltage irregularity can mimic a keypad short, which is why a power reset is the first recommended step.

If disconnecting power for 30 seconds and restoring it does not clear the fault, the issue is likely a hardware failure in either the glass touch panel or the EOC board itself. The diagnostic approach is to replace the EOC first, then the glass touch panel if the fault persists. Because these two components work together to read and process touch inputs, isolating which one carries the short requires sequential replacement rather than a single-component test.

Source: manufacturer service documentation.

Common causes of F702

  1. 01

    Failed Glass Touch Panel

    Part replacement

    The glass touch panel itself can develop an internal short, often due to moisture intrusion, physical impact, or normal wear of the touch-sensing layers. This causes the ESEC to detect a continuously activated key circuit.

  2. 02

    Defective EOC Board

    Part replacement

    The Electronic Oven Control board contains the circuitry that interprets signals from the touch panel. An internal failure on the board can produce a false keypad short reading even when the glass panel is undamaged.

  3. 03

    Moisture or Debris Behind the Panel

    Wiring / connection

    Spills or condensation that reach the area behind the glass touch surface can create a conductive path that mimics a shorted key. Inspect the panel edges and surrounding area for signs of liquid intrusion.

  4. 04

    Temporary Power Irregularity

    Wiring / connection

    A voltage spike or brownout can cause the EOC to latch a false fault code. A 30-second power disconnect allows the control to fully reset and may clear the code if no physical short exists.

See the test procedure for each cause

Frequently asked questions about F702

What does F702 mean on a Kenmore range?
F702 indicates a shorted keypad condition detected by the ESEC (Electronic Surface Element Control) system. The control board has sensed a short circuit in the touch keypad circuit, which can involve either the glass touch panel or the EOC board. The range displays this code to alert you to the fault and prevent unintended operation.
Will resetting the power clear the F702 error code?
Sometimes, yes. Disconnecting power to the range for at least 30 seconds and then restoring it can clear the F702 code if it was triggered by a temporary electrical irregularity. However, if the code returns immediately after power is restored, a hardware failure in the EOC or the glass touch panel is the likely cause and a reset alone will not resolve it.
How do I fix an F702 error on my Kenmore range?
Start by disconnecting the range from power for 30 seconds, then restore power to see if the fault clears. If the F702 code returns on power-up, the recommended repair sequence is to replace the EOC board first, and if the fault persists after that, replace the glass touch panel. Both components work together in the ESEC system, and either can cause this code when faulty.
Is it safe to use my Kenmore range when the F702 code is showing?
It is not recommended to continue using the range while the F702 fault is active. A shorted keypad condition means the control system may not accurately process your inputs, which could lead to unexpected behavior from the surface elements or oven. Power down the range until the fault is diagnosed and resolved.
How much does it cost to repair a Kenmore range F702 error?
Repair costs depend on which component is faulty. A replacement EOC board typically runs in the range of $150 to $350 for the part alone, while a glass touch panel can range from $75 to $250 depending on the specific model. Adding professional labor can bring the total to $200 to $500 or more, so some owners weigh repair costs against the age and value of the appliance before proceeding.

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