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Error code reference

Kenmore Range Error Code F710

Loss of Display tail #1 on ESEC.

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Loss of Display tail #1 on ESEC.

First step from the service manual

Check connection P2 on UIB and P2 on Glass Touch Panel.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What F710 means on a Kenmore range

The F710 error code on a Kenmore range indicates a loss of communication along Display Tail #1 on the ESEC (Electronic Surface Element Control) system. This tail is a ribbon-style data connection that links the User Interface Board (UIB) to the Glass Touch Panel. When this connection is interrupted or fails, the control system can no longer send or receive display signals along that communication path, triggering the fault code and typically causing the touch panel or display to become unresponsive or blank.

The ESEC system relies on these ribbon tail connections to carry both power and data signals between the main control board and the touch-sensitive glass interface. Display Tail #1 corresponds to connector P2 on both the UIB and the Glass Touch Panel. A fault here can result from a physically loose connector, a damaged or kinked ribbon cable, or corrosion on the connector pins. Because these connections are located inside the control panel housing, vibration over time or improper reassembly after a previous repair can cause the connector to unseat.

Diagnosis begins at connector P2 on the UIB and connector P2 on the Glass Touch Panel. Both ends should be inspected for secure seating, pin damage, and signs of moisture or heat damage. If the connectors are intact and secure but the fault persists, the ribbon cable or the Glass Touch Panel itself may need replacement. In some cases the UIB can also be the source of the fault if its P2 socket is damaged.

Source: manufacturer service documentation.

Common causes of F710

  1. 01

    Loose connector at P2 on UIB or Glass Touch Panel

    Wiring / connection

    The ribbon cable connector at P2 may have partially unseated on either the User Interface Board or the Glass Touch Panel. Pressing the connector firmly back into its socket and re-latching any locking tabs often resolves this fault.

  2. 02

    Damaged or kinked ribbon cable (Display Tail #1)

    Part replacement

    The ribbon cable connecting the two P2 ports can develop cracks, kinks, or breaks, especially if it was pinched during a prior repair or assembly. Visually inspect the full length of the cable for physical damage.

  3. 03

    Corroded or contaminated connector pins

    Wiring / connection

    Moisture or grease contamination on the P2 connector pins can increase resistance in the communication path and cause intermittent or permanent loss of the display tail signal. Inspect pins for discoloration or residue.

  4. 04

    Failed Glass Touch Panel

    Part replacement

    If the ribbon cable and connectors check out, the Glass Touch Panel itself may have an internal failure at its P2 interface. This would require replacing the touch panel assembly.

  5. 05

    Faulty User Interface Board (UIB)

    Part replacement

    If the P2 socket on the UIB is physically damaged or the board has failed internally, it will not maintain communication with Display Tail #1. This is typically the least common cause and should be diagnosed after ruling out cable and panel issues.

See the test procedure for each cause

Frequently asked questions about F710

What does F710 mean on a Kenmore range?
F710 indicates a loss of communication on Display Tail #1, which is the ribbon cable connection between the User Interface Board and the Glass Touch Panel on the ESEC system. The fault is specifically tied to the P2 connectors on both components. It typically causes the touch controls or display to stop working. The range flags this code when the control system detects a break in that data path.
Can I fix the F710 error myself?
In many cases, yes. Start by unplugging the range and accessing the control panel to inspect connector P2 on both the UIB and the Glass Touch Panel. If the ribbon cable connector is loose, reseating it may clear the fault. If the cable is visibly damaged, replacing it is a straightforward repair for someone comfortable working with electronics, though care must be taken when handling ribbon connectors.
Will resetting the range clear the F710 code?
A power reset by unplugging the range or turning off the circuit breaker for a few minutes may temporarily clear the code, but it will return if the underlying connection issue is not resolved. The fault is tied to a hardware communication failure, so it requires a physical inspection and repair rather than just a reset.
Is it safe to use my Kenmore range while the F710 code is active?
An active F710 fault means the glass touch panel may not be fully functional, which could prevent you from controlling surface elements reliably. Using the range in this condition is not recommended, as you may not be able to accurately monitor or control cooking settings. Power the range off until the connection issue is inspected and resolved.
How much does it cost to repair a Kenmore range F710 error?
If only the ribbon cable needs replacement, parts costs are typically in the range of $15 to $50. Replacing the Glass Touch Panel can cost anywhere from $80 to $200 or more depending on the model. If the User Interface Board is the cause, parts can range from $100 to $300. Professional labor charges will add to these estimates, typically running $75 to $150 per hour.

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