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Error code reference

Kenmore Range Error Code F701

Loss of Keyboard Tail on ESEC.

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What the F701 error code actually means

The F701 error means your range's touchpad control panel has lost its connection to the main control board. Think of it like a phone charger cable that has come loose from the port. The range detected that the signal between the touch surface and the control board is missing or interrupted.

Diagnostic procedure

The full F701 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check connection J2 on UIB and J3 on Glass Touch Panel.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F701

Ranked by how often they cause this code
  1. 1Loose ribbon cable at J2 or J3 connector
  2. 2Damaged or creased ribbon cable
  3. 3Corroded or contaminated connector contacts
  4. 4Failed Glass Touch Panel
  5. 5Failed User Interface Board (UIB)

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Questions people ask about F701

What does F701 mean on a Kenmore range?
F701 indicates a loss of keyboard tail signal on the ESEC system, meaning the control board has lost communication with the glass touch panel through the ribbon cable connection. The fault points specifically to the ribbon cable connectors J2 on the User Interface Board and J3 on the Glass Touch Panel. This error typically disables touch control functions on the range until the connection is restored or the faulty component is replaced.
Is it safe to use my Kenmore range while it shows F701?
The F701 error specifically relates to the touch control panel communication, so the range may not respond correctly to control inputs while the fault is active. It is not recommended to operate the appliance in this state, as the control system may behave unpredictably. Address the fault before using the range to avoid any unintended operation.
How much does it cost to repair a Kenmore range F701 error?
If the fix is simply reseating the ribbon cable, the cost can be minimal, covering only your time and possibly a service call fee ranging from around $75 to $150 if a technician is involved. Replacing a damaged ribbon cable or glass touch panel typically costs between $50 and $200 for the part depending on the specific model. If the User Interface Board needs replacement, parts alone can range from $100 to $350, with additional labor costs if professionally serviced.
Can I fix the F701 error myself?
In many cases, yes. Start by checking the ribbon cable connections at J2 on the UIB and J3 on the Glass Touch Panel to make sure the cable is fully seated at both ends. If the ribbon cable is visibly damaged or creased, it will need to be replaced, which is a repair many experienced DIYers can handle. If reseating the cable does not clear the fault, the touch panel or UIB may need to be replaced, which requires more technical comfort and proper part sourcing.
Will resetting the range clear the F701 error?
A power reset, such as unplugging the range or turning off the circuit breaker for a few minutes, may temporarily clear the error code. However, if the underlying connection problem or component failure is still present, the F701 code will return once the range powers back on. A reset is useful for confirming whether the fault is intermittent, but it is not a permanent fix without addressing the ribbon cable connection or replacing the faulty part.

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