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Error code reference

Kenmore Washer Error Code uL

Unbalanced Load

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What the uL error code actually means

Your Kenmore washer has detected that the clothes inside are bunched up on one side and the drum is out of balance. The washer will automatically try to fix this by tumbling the load around before continuing. If it cannot fix the problem on its own, it will pause and ask you to open the lid and rearrange the clothes by hand.

Diagnostic procedure

The full uL procedure

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1
First diagnostic step
Display clears if mini-cycle successfully rebalances the load; if unsuccessful, uL will flash until the door lid is opened to allow the customer to redistribute the load.
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Most common causes of uL

Ranked by how often they cause this code
  1. 1Uneven load distribution
  2. 2Single large item in the drum
  3. 3Overloaded drum
  4. 4Worn or failed suspension components
  5. 5Washer not level on the floor

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Questions people ask about uL

What does uL mean on a Kenmore washer?
The uL code means the washer has detected an unbalanced load in the drum. The machine control or motor control board monitors drum movement and triggers this code when it senses uneven weight distribution during the spin cycle. The washer will first attempt to correct the problem automatically with a short mini-cycle. If that does not work, the code will flash and the washer will pause, waiting for you to open the lid and rearrange the clothes.
Is it safe to keep using my washer when uL is displayed?
Yes, a uL code is not a safety hazard on its own. The washer is designed to pause and correct the imbalance rather than continue spinning at full speed with an uneven load. Repeatedly forcing a spin cycle with a severely unbalanced drum over time can cause wear to the suspension system and bearings, so it is worth addressing the root cause rather than ignoring recurring uL codes.
How much does it cost to repair a Kenmore washer that keeps showing uL?
If the uL code is caused only by load habits, there is no repair cost involved. If repeated uL faults are traced to worn suspension rods, springs, or shock absorbers, parts and labor costs typically range from around $75 to $250 or more depending on which components need replacement and local labor rates. Diagnosing whether the suspension system is at fault before ordering parts can help avoid unnecessary expense.
How do I fix the uL code on my Kenmore washer?
Start by letting the washer finish its automatic rebalancing mini-cycle. If the uL code begins flashing, open the lid and redistribute the laundry so items are spread evenly around the drum. Remove any single large items and pair them with similar-weight garments, reduce the load size if the drum is overfilled, and then close the lid to restart the cycle. Also confirm the washer is sitting level on all four feet.
Will resetting the washer clear the uL code?
A reset will clear the displayed code, but it will not fix the underlying imbalance. If the load is still unevenly distributed when the cycle restarts, the uL code will return. The correct approach is to open the lid, redistribute or reduce the load, and then restart so the washer can complete the spin without triggering the imbalance detection again.

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