mypros+
Error code reference

Lennox Heat Pump Error Code 1

Long Run Time-Compressor is running extremely long run cycles, indicating possible low charge, frozen evaporator coil, faulty metering device, dirty…

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 1 error code actually means

Your Lennox heat pump is running for unusually long periods without properly heating or cooling your home, and the system has flagged this as a problem. This usually means something is preventing the unit from working efficiently, such as low refrigerant, a dirty coil, or a blocked component. A technician should inspect the system soon, as continued long run times can increase energy costs and put extra wear on the compressor.

Diagnostic procedure

The full 1 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for low refrigerant charge, verify evaporator blower is running, check for frozen evaporator coil, check metering device, inspect condenser coil for dirt, check for liquid line restriction.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 1 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 1

Ranked by how often they cause this code
  1. 1Low Refrigerant Charge
  2. 2Frozen Evaporator Coil
  3. 3Dirty Condenser Coil
  4. 4Liquid Line Restriction or Faulty Metering Device
  5. 5Thermostat Malfunction

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 1

What does 1 mean on a Lennox heat pump?
Error code 1 on a Lennox heat pump indicates a Long Run Time fault, meaning the compressor has been running in extended cycles without satisfying the thermostat's demand. This points to a system efficiency problem rather than a complete failure. Common causes include low refrigerant charge, frozen evaporator coil, dirty condenser coil, a faulty metering device, or a thermostat issue.
Is it safe to keep running my heat pump when error code 1 appears?
Continuing to run the system with a long run time fault can put significant stress on the compressor, which is the most expensive component in the heat pump. If the evaporator coil is frozen, operating the system will worsen the ice buildup and can damage the compressor due to liquid refrigerant slugging. It is best to shut the system down and call a technician promptly to prevent further damage.
How much does it cost to repair a Lennox heat pump showing error code 1?
Repair costs vary widely depending on the root cause. A condenser coil cleaning or filter replacement is relatively inexpensive, typically in the range of $75 to $200 for a service visit. Refrigerant recharge can cost $150 to $500 or more depending on the refrigerant type and amount needed. Replacing a metering device or filter drier generally falls in the $200 to $600 range for parts and labor, while more extensive repairs such as compressor replacement can reach $1,000 to $2,500 or higher.
Can I fix Lennox heat pump error code 1 myself?
Some contributing factors can be addressed by a homeowner, such as replacing a clogged air filter, clearing debris from around the outdoor condenser coil, or checking that the indoor blower is running. However, diagnosing and correcting refrigerant charge issues, metering device faults, or liquid line restrictions requires EPA-certified technicians and specialized equipment. If basic checks do not resolve the issue, professional service is necessary.
Will resetting the system clear error code 1 on a Lennox heat pump?
Resetting the system may temporarily clear the fault code, but the underlying cause of the extended run time will remain. If the same conditions persist, the code will return. A reset should only be performed after the root cause has been identified and corrected, otherwise you risk compressor damage from continued abnormal operation.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass