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Error code reference

Lennox HVAC Error Code 350

The air-handler's electric heat is not configured.

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What the 350 error code actually means

Your Lennox air handler doesn't know it has electric heating installed because it hasn't been set up correctly in its control settings. This is a configuration issue, not a broken part. A technician needs to access the system settings and tell the air handler that electric heat is present, which will clear the error.

Diagnostic procedure

The full 350 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Configure electric heat in the air-handler. The fault clears after electrical heat is successfully detected.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 350

Ranked by how often they cause this code
  1. 1Electric heat never configured after installation
  2. 2Control board replacement without reconfiguration
  3. 3System reset cleared configuration data
  4. 4Electric heat kit wiring issue preventing detection
  5. 5Faulty control board unable to recognize heat kit

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Questions people ask about 350

What does 350 mean on a Lennox hvac?
Error code 350 on a Lennox air handler means the electric heat has not been configured in the unit's control system. The air handler cannot detect or operate its electric heat stages until the configuration is completed. This is a setup issue, not a component failure. The fault clears automatically once electric heat is successfully detected after configuration.
Will resetting the system clear error code 350?
No, simply resetting the system will not clear code 350. The fault returns whenever the air handler fails to detect a configured electric heat setup. The only way to permanently clear the code is to complete the electric heat configuration in the control settings so the system can detect it successfully.
How much does it cost to fix Lennox error code 350?
If the fault is simply a missing configuration step, the cost is typically limited to a service call fee, which generally ranges from $75 to $150 depending on your area and technician. If the underlying issue involves faulty wiring or a failed control board, repair costs can range from $150 to $600 or more depending on parts and labor required.
Can I fix Lennox error code 350 myself?
Clearing code 350 requires accessing the air-handler's control configuration interface to enable and define the electric heat settings. This process involves working with HVAC control systems and, in some cases, high-voltage electric heat components. Most homeowners should contact a qualified HVAC technician to complete this configuration safely and correctly.
Is Lennox error code 350 a safety concern?
Code 350 is primarily a configuration fault and does not indicate a dangerous condition in the way that an overheating or pressure fault would. However, it does mean your electric heat is not operational, which can leave your home without adequate heating. Addressing the fault promptly ensures the system can provide heat when needed.

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