mypros+
Error code reference

LG Dishwasher Error Code HE-1

Heater malfunction

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the HE-1 error code actually means

Your LG dishwasher detected that the water inside was not getting hot enough during a wash cycle. The heating element, which warms the water for cleaning and drying, may have failed or lost its electrical connection. The dishwasher stopped the cycle to alert you that dishes are not being properly cleaned or sanitized.

Diagnostic procedure

The full HE-1 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connections of the Heater connectors.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock HE-1 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of HE-1

Ranked by how often they cause this code
  1. 1Loose or corroded heater connectors
  2. 2Failed heating element
  3. 3Faulty water temperature sensor
  4. 4Damaged wiring harness
  5. 5Defective control board

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about HE-1

What does HE-1 mean on a LG dishwasher?
HE-1 on an LG dishwasher indicates a heater malfunction. The control board detected that water temperature increased by 2°F or less over a 20-minute heating period, even after an automatic retry. This means the dishwasher cannot heat the water adequately for washing or sanitizing.
Is it safe to run my dishwasher with an HE-1 error?
It is not recommended. With the heating element malfunctioning, dishes will not be washed or sanitized at the proper temperature, which is a hygiene concern. Additionally, running the appliance with a known electrical fault in the heating circuit could pose a risk of further component damage.
Will resetting my LG dishwasher clear the HE-1 error?
A reset may temporarily clear the HE-1 code, but if the underlying heater fault is still present, the error will return once the dishwasher attempts another heating cycle and detects the same insufficient temperature rise. A reset is useful for confirming whether the fault is intermittent, but it is not a fix for a failed heating element, bad connector, or faulty sensor.
Can I fix the HE-1 error myself?
Some causes of HE-1 are DIY-friendly, particularly checking and reseating the heater connectors, which requires no special tools. Testing the heating element or temperature sensor with a multimeter is also within reach for experienced DIYers. However, working near the heating circuit involves high-voltage components, so the dishwasher must be fully unplugged before any inspection or repair.
How much does it cost to repair an HE-1 error on an LG dishwasher?
Repair costs vary depending on the faulty component. A replacement heating element typically ranges from $30 to $80 in parts, while a new temperature sensor is generally $15 to $50. If professional labor is needed, expect to add $100 to $200 for a service call and repair, with control board replacement being the most expensive scenario.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass