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Error code reference

LG Freezer Error Code UU/UU

Over-cooling and weak-cooling in upper and lower part at the same time; insufficient cooling in upper and…

Over-cooling and weak-cooling in upper and lower part at the same time; insufficient cooling in upper and lower part; operation malfunction and OLP activated.

First step from the service manual

Check switch valve terminal location; check for capillary tube welding clog; check for improper coolant valve operation.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
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What UU/UU means on a LG freezer

The UU/UU error code on an LG freezer indicates a simultaneous over-cooling and weak-cooling condition occurring in both the upper and lower compartments at the same time. This dual-zone failure points to a problem within the refrigerant flow system rather than an isolated section malfunction. When the freezer cannot properly regulate temperature in either zone simultaneously, the control board registers this as a critical cooling imbalance and triggers the UU/UU alert. In many cases, the overload protector (OLP) will also activate as a safety response to the abnormal operating conditions.

The root cause typically involves the switch valve and its associated components. The switch valve controls refrigerant distribution between the upper and lower cooling circuits. If the valve fails to actuate properly, refrigerant flow becomes erratic or blocked, causing simultaneous cooling problems in both zones. A clog in the capillary tube, often caused by contamination or a welding defect at the tube joint, can restrict refrigerant flow to the point where the system cannot achieve proper heat exchange in either compartment. Technicians should check the switch valve terminal connections for loose or corroded contacts before proceeding to more invasive diagnostics.

Diagnosis begins with verifying the switch valve terminal location and confirming that electrical signals are reaching the valve correctly. From there, inspection of the capillary tube for welding clogs is essential, as these restrictions are a known failure point. If the capillary tube is clear, the switch valve itself should be tested for proper mechanical and electrical operation. An OLP activation accompanying the UU/UU code suggests the compressor or a related component may have experienced thermal stress due to the prolonged cooling malfunction, and that condition should be evaluated before restarting the system.

Source: manufacturer service documentation.

Common causes of UU/UU

  1. 01

    Improper switch valve operation

    Part replacement

    The switch valve controls refrigerant distribution to both cooling zones. If it fails electrically or mechanically, neither zone receives proper refrigerant flow, triggering simultaneous cooling failure in the upper and lower compartments.

  2. 02

    Capillary tube welding clog

    Part replacement

    A clog at or near a welded joint in the capillary tube restricts refrigerant flow throughout the system. This type of blockage can cause both over-cooling and insufficient cooling symptoms at the same time because the refrigerant cannot circulate correctly.

  3. 03

    Switch valve terminal connection fault

    Wiring / connection

    Loose, corroded, or improperly positioned terminals at the switch valve can prevent the valve from receiving correct control signals. This is the recommended first check because it can be identified visually and corrected without part replacement.

  4. 04

    OLP (overload protector) activation

    Wiring / connection

    The overload protector trips as a safety response when the compressor experiences excessive heat or current due to sustained abnormal cooling conditions. If the OLP has activated, the underlying cause of the thermal stress must be resolved before the system will resume normal operation.

  5. 05

    Refrigerant system contamination or restriction

    Part replacement

    Moisture or debris within the refrigerant circuit can cause partial blockages that mimic capillary tube clogs, disrupting flow to both zones. Identifying this typically requires pressure testing and may require system evacuation and recharge.

See the test procedure for each cause

Frequently asked questions about UU/UU

What does UU/UU mean on a LG freezer?
The UU/UU code on an LG freezer signals a simultaneous cooling malfunction in both the upper and lower compartments. The unit is detecting either over-cooling or insufficient cooling in both zones at the same time, which points to a problem with refrigerant flow or the switch valve that controls it. In many cases, the overload protector (OLP) will also activate as part of the system's safety response.
Can I fix the UU/UU error on my LG freezer myself?
Some initial checks, such as inspecting the switch valve terminal connections for loose or corroded contacts, can be performed by a knowledgeable DIYer. However, diagnosing a capillary tube clog or a failed switch valve typically requires specialized tools and refrigerant handling equipment. If the overload protector has activated, it is best to have a qualified technician assess the system before restarting the freezer to avoid compressor damage.
Is it safe to keep food in my LG freezer when the UU/UU code is showing?
When the UU/UU code is active, the freezer is not maintaining proper temperatures in either zone, which means food safety is at risk. You should check the actual internal temperature immediately and transfer frozen items to another freezer or use ice if the temperature has risen above safe levels. Do not assume the unit is still cold enough simply because it was recently working.
How much does it cost to repair a UU/UU error on an LG freezer?
Repair costs vary depending on the specific cause. A switch valve replacement, including parts and labor, typically falls in the range of $150 to $400. If the capillary tube requires repair or the refrigerant system needs evacuation and recharge, costs can range from $250 to $600 or more. Getting a diagnostic inspection first will help clarify which components need attention before committing to a repair.
Will resetting my LG freezer clear the UU/UU error code?
A power reset may temporarily clear the UU/UU code from the display, but it will not resolve the underlying problem causing the cooling malfunction. If the switch valve, capillary tube, or overload protector is at fault, the error will return once the system attempts to regulate temperature again. A reset should only be performed after the root cause has been identified and corrected.

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