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Error code reference

LG HVAC Error Code E221

Outdoor temperature sensor error (short or open circuit).

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What the E221 error code actually means

Your LG outdoor unit has a small sensor that measures the outside air temperature, and the system is reporting that this sensor is either not connected properly or has stopped working. This can prevent your system from running correctly because it uses that temperature reading to make important operating decisions. The fix usually starts with checking whether a small plug on the outdoor unit's circuit board has come loose.

Diagnostic procedure

The full E221 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if temperature sensor connector (CN41) is dislocated from PCB; if so, reconnect it.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E221

Ranked by how often they cause this code
  1. 1Disconnected or loose CN41 connector
  2. 2Failed outdoor temperature sensor (thermistor)
  3. 3Corroded or damaged connector pins
  4. 4Damaged wiring harness
  5. 5Faulty outdoor unit PCB

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Questions people ask about E221

What does E221 mean on a LG hvac?
E221 on an LG HVAC system indicates an outdoor ambient temperature sensor error, meaning the control board has detected either a short circuit or an open circuit in the outdoor temperature sensor. The sensor connects to the PCB through connector CN41, and a loose or faulty connection at that point is a very common trigger. The system uses this sensor to manage compressor and defrost operation, so the fault can restrict or shut down normal operation until it is resolved.
Is it safe to run my LG HVAC system while E221 is active?
Operating the system with an active E221 fault is not recommended. Without a valid outdoor temperature reading, the control board cannot properly manage compressor capacity, refrigerant flow, or defrost cycles, which can lead to inefficient operation or potential component stress. It is best to resolve the fault before returning the system to regular use.
How much does it cost to repair an E221 error on an LG HVAC system?
Repair costs vary depending on the root cause. If only the sensor connector needs reseating, there may be no parts cost and only a service call fee, which typically ranges from around 75 to 150 dollars. Replacing the outdoor temperature thermistor itself generally involves a modest parts cost in the range of 20 to 60 dollars plus labor. If the outdoor PCB needs replacement, costs can rise considerably, often ranging from 200 to 600 dollars or more depending on the unit model and labor rates in your area.
Can I fix E221 myself, or do I need a technician?
The first diagnostic step, checking and reseating the CN41 connector on the outdoor PCB, is something a mechanically confident homeowner can attempt after disconnecting power to the unit. However, if the connector is secure and the fault persists, further diagnosis requires measuring thermistor resistance and testing the wiring harness, which is better suited to a qualified HVAC technician. Working inside the outdoor unit involves exposure to capacitors and high-voltage components, so caution is essential.
Will resetting my LG HVAC unit clear the E221 error?
A power reset may temporarily clear the E221 code, but if the underlying cause such as a faulty sensor or a damaged wiring harness is still present, the error will return once the system attempts to read the outdoor temperature again. A reset is useful to confirm whether the issue was a transient glitch, such as a briefly loose connector, but it is not a substitute for proper diagnosis and repair.

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