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Error code reference

Maytag Microwave Error Code F2 E1

Stuck/shorted key.

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What the F2 E1 error code actually means

Your microwave's control panel thinks one of the buttons is being held down or is stuck, even when nothing is pressing it. This prevents the microwave from operating normally as a safety precaution. The fix usually involves replacing the touchpad or keypad panel on the front of the microwave.

Diagnostic procedure

The full F2 E1 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check that connector CN11 firmly connects user interface to the keypad; if connected, replace keypad.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F2 E1

Ranked by how often they cause this code
  1. 1Failed or shorted keypad membrane
  2. 2Loose or disconnected CN11 connector
  3. 3Moisture or liquid damage to keypad
  4. 4Physical damage to keypad surface
  5. 5Corroded or damaged CN11 connector pins

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Questions people ask about F2 E1

What does F2 E1 mean on a Maytag microwave?
F2 E1 indicates that the control board has detected a stuck or shorted key on the keypad. The microwave interprets one of the membrane switch contacts as being continuously pressed, which prevents normal operation. This fault is most often caused by a failed keypad membrane or a loose connection at connector CN11.
Will resetting the microwave clear the F2 E1 error code?
Unplugging the microwave for a few minutes may temporarily clear the code, but if the underlying keypad fault persists, the error will return when power is restored. A reset is useful for confirming whether the fault is intermittent, but it does not repair a shorted or mechanically stuck key contact.
How much does it cost to repair a Maytag microwave with an F2 E1 error?
If only the keypad needs replacement, parts typically range from $30 to $100 depending on the specific model, with professional labor adding $75 to $150 on top of that. If the repair is a DIY connector reseating with no parts needed, the cost is minimal. Getting the microwave professionally diagnosed first can help confirm whether the fix is a simple connector adjustment or a full keypad replacement.
Can I fix the F2 E1 error myself without replacing parts?
The first step is to check that connector CN11, which links the user interface to the keypad, is firmly seated. Unplugging the microwave, reseating this connector, and restoring power may clear the code if a loose connection was the cause. If the error returns, the keypad itself will need to be replaced.
Is it safe to use my Maytag microwave while it shows the F2 E1 code?
It is not recommended to continue using the microwave while F2 E1 is active. A stuck or shorted key could send unintended commands to the control board, potentially causing the microwave to behave unpredictably. Discontinue use until the keypad or connector issue has been resolved.

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