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Error code reference

Maytag Range Error Code 1c2c

Keyboard tail disconnected

Maytag codesMaytag range codes

Keyboard tail disconnected - keyboard loop improper value, always checked with 1 minute detection.

First step from the service manual

Disables all outputs. If cook function or timer active, function continues but user cannot edit. Replace control if condition persists.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 1c2c means on a Maytag range

The 1c2c error code on a Maytag range indicates the control board has detected a problem with the keyboard tail connection or has measured an improper resistance value in the keyboard loop circuit. The control board continuously monitors this circuit to verify communication with the keypad. When the ribbon cable connecting the keyboard to the control board loses contact, or when the keyboard loop reads outside the expected resistance range, the board flags this fault and displays 1c2c.

For homeowners, this error means your range's control panel is not properly communicating with the main control board. The keyboard is the touchpad you use to set oven temperatures, timers, and cooking modes. A thin, flat ribbon cable carries signals between the keypad and the control board. If this cable slips loose, gets damaged, or if the keypad itself develops a fault that throws off the electrical loop, the control board cannot read your inputs reliably and stops normal operation. In many cases, the cable has simply shifted out of its connector, which is a fixable issue before replacing any parts.

Source: manufacturer service documentation.

Common causes of 1c2c

  1. 01

    Loose or disconnected keyboard ribbon cable

    Wiring / connection

    The flat ribbon cable connecting the keypad to the control board has pulled out of or shifted within its connector, breaking the circuit. This is the most common trigger for 1c2c and often resolves after reseating the cable firmly.

  2. 02

    Damaged or kinked keyboard ribbon cable

    Part replacement

    The ribbon cable has a tear, crease, or burn that creates an open or intermittent circuit in the keyboard loop, causing the control board to read an improper resistance value. A damaged cable must be replaced to restore proper communication.

  3. 03

    Failed or shorted keypad assembly

    Part replacement

    Internal failure within the keypad itself can cause the keyboard loop to fall outside the control board's expected resistance range. When the ribbon cable is intact and properly seated but 1c2c persists, the keypad assembly is likely defective and needs replacement.

  4. 04

    Faulty control board

    Part replacement

    If the keyboard ribbon cable and keypad both test good, the control board's connector port or internal circuitry may have failed, causing it to incorrectly report a disconnected or out-of-range keyboard loop. Control board replacement is the least common resolution for this code.

See the test procedure for each cause

Frequently asked questions about 1c2c

What does error code 1c2c mean on a Maytag range?
Error code 1c2c means the control board has detected that the keyboard ribbon cable is disconnected or that the keyboard loop circuit is reading an improper resistance value. In practical terms, the control board cannot communicate properly with the keypad. The fault points to the ribbon cable connection, the keypad assembly, or in less common cases, the control board itself.
How do I fix error code 1c2c on a Maytag range?
Start by disconnecting power to the range for one minute, then remove the rear panel or control console to access the control board. Locate the flat keyboard ribbon cable and press it firmly into its connector on the control board, making sure the locking tab clicks into place. Restore power and check whether 1c2c clears. If the code returns, inspect the ribbon cable for visible damage and replace it if needed. If the cable is intact, the keypad assembly is the next component to replace.
Can I still use my Maytag range while error code 1c2c is active?
In most cases, 1c2c will prevent normal keypad operation, making it difficult or impossible to set cooking functions through the control panel. Using the range in this condition is not advisable because the control board is not receiving reliable input signals, which means temperature and mode settings may not respond correctly. Stop using the oven until the keyboard connection is restored and the error clears.
How much does it cost to repair error code 1c2c on a Maytag range?
If the fix is simply reseating a loose ribbon cable, the repair costs nothing beyond your time. A replacement keyboard ribbon cable or keypad assembly typically runs between $30 and $120 depending on your specific model. A new control board can range from $100 to $300 or more for parts alone. If you hire a technician, expect a service call fee of $75 to $150 plus parts and labor, so reseating the cable yourself first is worth attempting before scheduling a service visit.
Why does error code 1c2c keep coming back on my Maytag range after I clear it?
A recurring 1c2c code after clearing usually means the ribbon cable connector is not fully seated, the ribbon cable is damaged and making intermittent contact, or the keypad assembly has an internal fault causing the loop resistance to drift out of range. Unplug the range, re-examine the ribbon cable for any creases, fraying, or corrosion on the contacts, and confirm the connector locking tab is fully engaged. If the code returns again after a careful reseat, replace the ribbon cable or keypad assembly.

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