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Error code reference

Maytag Range Error Code 1c2c

Keyboard tail disconnected

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What the 1c2c error code actually means

The 1c2c error means your range's control board is having trouble communicating with the keypad (the buttons you press to set temperatures and cooking modes). This is usually caused by a loose or faulty connection between the keypad and the control board inside the range. In simple terms, the two parts that need to talk to each other have lost their connection or are not reading each other correctly.

Diagnostic procedure

The full 1c2c procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Disables all outputs. If cook function or timer active, function continues but user cannot edit. Replace control if condition persists.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 1c2c

Ranked by how often they cause this code
  1. 1Loose or disconnected keyboard ribbon cable
  2. 2Damaged or kinked keyboard ribbon cable
  3. 3Failed or shorted keypad assembly
  4. 4Faulty control board

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Questions people ask about 1c2c

What does error code 1c2c mean on a Maytag range?
Error code 1c2c means the control board has detected that the keyboard ribbon cable is disconnected or that the keyboard loop circuit is reading an improper resistance value. In practical terms, the control board cannot communicate properly with the keypad. The fault points to the ribbon cable connection, the keypad assembly, or in less common cases, the control board itself.
Can I still use my Maytag range while error code 1c2c is active?
In most cases, 1c2c will prevent normal keypad operation, making it difficult or impossible to set cooking functions through the control panel. Using the range in this condition is not advisable because the control board is not receiving reliable input signals, which means temperature and mode settings may not respond correctly. Stop using the oven until the keyboard connection is restored and the error clears.
Why does error code 1c2c keep coming back on my Maytag range after I clear it?
A recurring 1c2c code after clearing usually means the ribbon cable connector is not fully seated, the ribbon cable is damaged and making intermittent contact, or the keypad assembly has an internal fault causing the loop resistance to drift out of range. Unplug the range, re-examine the ribbon cable for any creases, fraying, or corrosion on the contacts, and confirm the connector locking tab is fully engaged. If the code returns again after a careful reseat, replace the ribbon cable or keypad assembly.
How do I fix error code 1c2c on a Maytag range?
Start by disconnecting power to the range for one minute, then remove the rear panel or control console to access the control board. Locate the flat keyboard ribbon cable and press it firmly into its connector on the control board, making sure the locking tab clicks into place. Restore power and check whether 1c2c clears. If the code returns, inspect the ribbon cable for visible damage and replace it if needed. If the cable is intact, the keypad assembly is the next component to replace.
How much does it cost to repair error code 1c2c on a Maytag range?
If the fix is simply reseating a loose ribbon cable, the repair costs nothing beyond your time. A replacement keyboard ribbon cable or keypad assembly typically runs between $30 and $120 depending on your specific model. A new control board can range from $100 to $300 or more for parts alone. If you hire a technician, expect a service call fee of $75 to $150 plus parts and labor, so reseating the cable yourself first is worth attempting before scheduling a service visit.

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