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Error code reference

Miele Dishwasher Error Code F87

Sensor softener fault

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What the F87 error code actually means

Your Miele dishwasher has lost communication with the part that controls water softening, so it has switched to a backup mode to keep running safely. The dishwasher can still operate in this emergency mode, but the water softening system is not working properly. A technician will need to check the wiring and the softener sensor to find and fix the problem.

Diagnostic procedure

The full F87 procedure

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1
First diagnostic step
Check for approx. 9 VAC to sensor softener 10N1 electronic module; check data connection for open circuit.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F87

Ranked by how often they cause this code
  1. 1Open circuit in the data connection wiring
  2. 2Corroded or disconnected connector
  3. 3Insufficient supply voltage to sensor softener
  4. 4Failed sensor softener unit (10N1)
  5. 5Faulty electronic control module

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Questions people ask about F87

What does F87 mean on a Miele dishwasher?
F87 indicates a break in data transfer between the sensor softener unit and the main electronic control module. The dishwasher detects that communication with the softener sensor has been lost and activates an emergency operating program. The fault can stem from a wiring break, a faulty connector, insufficient supply voltage to the sensor, or a failed sensor softener component.
Is it safe to keep using my Miele dishwasher when F87 is showing?
The dishwasher switches to an emergency program during an F87 fault, which allows limited continued use. However, running the appliance extensively in this state is not recommended, especially in hard water areas, because the water softening system is not functioning and limescale can build up on the heating element and internal parts over time.
How much does it cost to repair a Miele dishwasher F87 fault?
Repair costs vary depending on what is causing the fault. If only a connector needs reseating or a wire needs repair, costs may be limited to a service call fee, typically in the range of $80 to $150. If the sensor softener unit requires replacement, parts and labor combined can range from $150 to $400 or more. Control module replacement is the most expensive scenario and can push costs higher.
Can I fix F87 on my Miele dishwasher myself?
Some steps are accessible to a confident DIYer, such as inspecting connectors for loose or corroded pins and checking for visible wire damage. However, verifying the 9 VAC supply voltage at the sensor softener requires a multimeter and basic electrical knowledge. Replacing the sensor softener unit or the control module is best handled by a qualified technician familiar with Miele appliances.
Will resetting the dishwasher clear the F87 error code?
A reset may temporarily clear the displayed fault code, but if the underlying wiring fault, connector problem, or failed component has not been repaired, the F87 error will return once the appliance attempts to communicate with the sensor softener again. The root cause must be diagnosed and corrected for the fault to stay resolved.

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