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Error code reference

Miele Refrigerator Error Code nA

Freezer interior too warm after a break in power supply.

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What the nA error code actually means

The nA code means your Miele freezer lost power at some point and got too warm while it was off. The refrigerator is letting you know so you can check whether your frozen food is still safe to eat. Once power is back and the freezer cools down again, the alert will clear and everything should return to normal.

Diagnostic procedure

The full nA procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press the alarm button; display shows the warmest temperature reached during the power outage for approximately 1 minute.
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Most common causes of nA

Ranked by how often they cause this code
  1. 1Power outage or interruption
  2. 2Door left open or ajar during power loss
  3. 3Worn or damaged door gasket
  4. 4Large amount of warm food recently loaded
  5. 5Underlying cooling system issue

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Questions people ask about nA

What does nA mean on a Miele refrigerator?
The nA code on a Miele refrigerator means the freezer compartment became too warm during a break in the power supply. It is an informational alert, not a component failure warning. When you press the alarm button, the display will show the highest temperature reached inside the freezer during the outage for about one minute. This allows you to assess whether your frozen food is still safe.
Will resetting the refrigerator clear the nA error?
Pressing the alarm button is the intended way to respond to the nA alert, and this will display the recorded peak temperature for approximately one minute. The code is designed to persist until acknowledged so that food safety can be evaluated. If the code reappears after a reset without a new power event, investigate for a possible underlying cooling or door seal problem.
How much does it cost to repair a Miele refrigerator showing the nA code?
In most cases, the nA code requires no repair at all since it is triggered by a power outage rather than a parts failure. If an underlying issue such as a faulty door gasket or cooling system problem is identified, repair costs can range from around 50 to 150 dollars for a gasket replacement up to several hundred dollars or more for compressor or refrigerant-related work, depending on the specific fault and labor rates in your area.
How do I clear the nA code on my Miele refrigerator?
Press the alarm button to acknowledge the alert and view the peak temperature recorded during the power interruption. Once power is stable and the freezer returns to its set temperature, the nA code should clear on its own. No component repair is required if the cause was simply a power outage.
Is my food still safe after the nA alert on my Miele freezer?
Food safety depends on the peak temperature shown when you press the alarm button and how long the outage lasted. If the freezer stayed at or below 0 degrees Fahrenheit (minus 18 degrees Celsius) throughout the outage, food is generally considered safe. If the temperature climbed significantly above that threshold for an extended period, frozen items, especially proteins and dairy, should be inspected carefully and may need to be discarded.

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