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Error code reference

Monogram Microwave Error Code Error

During Sensor Cook, Sensor Reheat, Sensor Beverage, or Sensor Popcorn program, the door was opened before steam could be detected, or steam was not…

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What the Error error code actually means

Your Monogram microwave could not detect steam from your food while running a sensor cooking program. This usually happens because the door was opened too soon, before the microwave had a chance to sense the steam rising from the food. Closing the door, pressing CLEAR/OFF, and restarting the sensor program from the beginning will typically fix it.

Diagnostic procedure

The full Error procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Close the door, touch CLEAR/OFF, and begin the sensor program again without opening the door while the sensor word (e.g., AUTO, POP, RHEAT) is displayed.
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Most common causes of Error

Ranked by how often they cause this code
  1. 1Door opened during sensor detection phase
  2. 2Food load too small or low moisture content
  3. 3Dirty or coated humidity sensor
  4. 4Faulty humidity sensor
  5. 5Wiring or connection issue between sensor and control board

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Questions people ask about Error

What does Error mean on a Monogram microwave?
This error indicates that the microwave's humidity sensor failed to detect steam during a sensor cooking program such as Sensor Cook, Sensor Reheat, Sensor Beverage, or Sensor Popcorn. It is triggered either by the door being opened while the sensor word is displayed on the control panel, or by the sensor not detecting any steam within the maximum allowed detection time. The microwave stops the program and displays the error to alert you that the sensor cycle could not complete.
Is it safe to keep using my Monogram microwave after this error?
Yes, this error does not indicate a safety hazard. It simply means the sensor cooking cycle could not complete its steam detection phase. You can clear the error and either retry the sensor program or switch to a manual cook setting with a timed cook cycle. The microwave is otherwise fully operational.
How much does it cost to repair a Monogram microwave humidity sensor?
If the humidity sensor itself needs replacement, parts typically range from around $20 to $80 depending on availability, and professional labor to diagnose and replace the component can add $75 to $200 or more depending on your location and service provider. In many cases though, the error is caused by user interruption or a dirty sensor and requires no parts or service cost at all.
How do I fix the Error code on my Monogram microwave?
Press CLEAR/OFF to reset the error, then close the door and restart the sensor program from the beginning. Do not open the door while the sensor word such as AUTO, POP, or RHEAT is shown on the display, as this is the window when the microwave is actively sampling for steam. If the error returns repeatedly with the door kept closed, check that the food has adequate moisture content and that the interior of the cavity is clean around the sensor area.
Will resetting the microwave clear this error?
Pressing CLEAR/OFF will clear the error from the display and allow you to restart. However, if the underlying cause such as a faulty sensor or wiring issue is not addressed, the error will return the next time you use a sensor cooking program. For most users, simply restarting the program without opening the door during the detection phase is enough to resolve it permanently.

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