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Error code reference

Samsung Range Error Code -dC-

Divider sensing information error (divider not properly inserted or removed for selected cooking mode).

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What the -dC- error code actually means

Your Samsung range is showing this error because it detected a mismatch between the oven divider insert and the cooking mode you selected. If you want to cook in two separate zones, make sure the divider is fully and correctly inserted. If you are using the full oven as a single space, remove the divider completely before starting.

Diagnostic procedure

The full -dC- procedure

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1
First diagnostic step
Insert divider in upper/lower/twin mode or remove divider in single mode.
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Most common causes of -dC-

Ranked by how often they cause this code
  1. 1Divider not inserted in multi-zone mode
  2. 2Divider left in place during single-oven mode
  3. 3Divider improperly seated or misaligned
  4. 4Divider detection sensor fault
  5. 5Wiring harness issue at the divider sensor

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Questions people ask about -dC-

What does -dC- mean on a Samsung range?
The -dC- code on a Samsung range stands for a divider sensing information error. It means the oven's control system has detected a mismatch between the physical state of the divider insert and the cooking mode that has been selected. For example, if you selected a dual-zone or twin cooking mode but the divider is not installed, or if the divider is still in the oven while single-oven mode is active, this code will appear. Correcting the divider position to match the selected mode typically clears the error.
Is the -dC- error on a Samsung range a safety concern?
The -dC- error is generally a configuration issue rather than a safety hazard. It indicates the oven's sensing system has detected an inconsistency between the divider and the cooking mode, which can prevent the oven from operating until resolved. Addressing the divider position promptly will allow normal operation to resume. If the error is caused by a damaged sensor or wiring fault, it is best to have the component inspected before continued use.
How much does it cost to repair a -dC- error on a Samsung range?
In most cases, the -dC- error requires no parts and no professional service, since it is resolved by properly inserting or removing the divider. If the problem is traced to a faulty divider detection sensor or a damaged wiring harness, repair costs will depend on parts and labor in your area, but sensor-level repairs on ranges typically range from around $100 to $300 including professional labor. Diagnosing the root cause first will help determine whether a technician visit is necessary.
How do I fix the -dC- error on my Samsung range?
Start by checking which cooking mode is selected. If you are using upper, lower, or twin mode, fully insert the divider into the oven cavity until it is properly seated. If you are using standard single-oven mode, remove the divider completely. Once the divider state matches the selected mode, the error should clear. If the code persists after correcting the divider position, inspect the detection sensor and its wiring connections for damage or looseness.
Will resetting my Samsung range clear the -dC- error?
A power reset alone is unlikely to permanently clear the -dC- error if the underlying cause has not been addressed. Because the code is triggered by a detected mismatch between the divider and the cooking mode, the error will return as soon as the oven attempts to operate in the same configuration. Correct the divider position first, then power cycle the range if needed to reset the control board display.

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