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Error code reference

Speed Queen Washer Error Code EC:50

Loyalty purse read error on card.

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What the EC:50 error code actually means

Your Speed Queen washer tried to read the balance stored on your laundry card but was unable to do so. This usually means the card was not inserted correctly or the card itself is damaged or worn out. Try removing the card and reinserting it, and if that does not work, the card may need to be replaced.

Diagnostic procedure

The full EC:50 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Try card again. If error persists, card may be faulty.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of EC:50

Ranked by how often they cause this code
  1. 1Dirty or contaminated card
  2. 2Worn or damaged card
  3. 3Improper card insertion
  4. 4Card data corruption
  5. 5Faulty card reader

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Questions people ask about EC:50

What does EC:50 mean on a Speed Queen washer?
EC:50 means the washer encountered a loyalty purse read error when attempting to read the balance stored on your laundry card. The machine was unable to successfully communicate with the card's chip or data layer. This error prevents the machine from authorizing a cycle until the card can be read correctly.
Is EC:50 on a Speed Queen washer a safety concern?
No, EC:50 is not a safety-related error. It is a payment system communication fault that simply prevents the machine from starting a cycle. There is no risk to the user or the machine from this error code.
How much does it cost to fix a Speed Queen washer showing EC:50?
If the issue is simply a faulty card, replacement card costs are typically low, often in the range of a few dollars to around $10 to $20 depending on the card program. If the card reader hardware needs to be replaced, repair costs can range from $75 to $250 or more depending on parts and labor. Diagnosing whether the fault lies with the card or the reader is an important first step before committing to any repair expense.
How do I fix EC:50 on my Speed Queen washer?
Start by removing the card and reinserting it carefully to ensure full, proper contact with the reader. If the error continues, clean the card gently with a dry cloth and try again. If multiple attempts still produce EC:50, the card is likely faulty and should be replaced or reissued. If a replacement card also fails, the card reader on the machine itself may need to be inspected.
Will resetting the Speed Queen washer clear EC:50?
A machine reset alone is unlikely to permanently clear EC:50 if the underlying card issue is not resolved first. The error is tied to the card read attempt, so the machine will generate it again the next time an unreadable card is inserted. Resolving the problem requires either a working card or, if the reader is at fault, servicing the reader hardware.

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