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Error code reference

Speed Queen Washer Error Code E:Ub

Unbalance error; unable to balance load.

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What the E:Ub error code actually means

Your Speed Queen washer stopped spinning because the clothes inside became bunched up on one side, making the drum too uneven to spin safely. The washer tried to fix this on its own but could not get the load balanced. You can usually fix this by opening the lid, spreading the clothes out more evenly, and restarting the cycle.

Diagnostic procedure

The full E:Ub procedure

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1
First diagnostic step
Redistribute load and run cycle.
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Most common causes of E:Ub

Ranked by how often they cause this code
  1. 1Uneven or clumped load
  2. 2Single or oversized item washed alone
  3. 3Washer not level
  4. 4Worn or broken suspension components
  5. 5Damaged drum bearing or spider arm

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Questions people ask about E:Ub

What does E:Ub mean on a Speed Queen washer?
E:Ub is an unbalance error, indicating the washer was unable to balance the load inside the drum well enough to complete the spin cycle safely. The machine attempts to correct the imbalance automatically by slowing down and redistributing water, but displays this code when those attempts fail. The most common cause is clothing that has clumped or shifted to one side of the drum.
Will resetting the washer clear the E:Ub error?
Resetting the washer may clear the error code from the display, but it will not correct the underlying imbalance that caused it. If you restart without redistributing the load, the washer will likely detect the same imbalance again and stop, displaying E:Ub once more. Address the load distribution or mechanical issue first, then resume the cycle.
How much does it cost to repair a Speed Queen washer showing E:Ub?
If the error is simply due to an uneven load, there is no repair cost at all. If the machine requires new suspension rods or dampening components, parts typically range from $20 to $80 depending on the specific components, plus labor if a technician is involved. Drum bearing or spider arm replacement is more involved and total repair costs including labor can range from $150 to $350 or more, depending on your location and the extent of the damage.
How do I fix the E:Ub error on my Speed Queen washer?
Start by opening the lid and manually redistributing the load so items are spread evenly around the drum. Remove any single heavy items and add a few lighter pieces to help balance the weight. Once redistributed, close the lid and restart the cycle. If the error continues to appear with properly arranged loads, check that the machine is level and inspect the suspension components for damage.
Is it safe to keep using my Speed Queen washer when E:Ub appears?
The E:Ub code is a protective fault, meaning the washer has already stopped the spin to prevent potential damage. It is safe to open the machine and redistribute the load. However, repeatedly forcing the washer to operate with persistent imbalance issues caused by worn suspension or bearing problems can accelerate damage to internal components, so recurring errors on properly loaded machines should be investigated.

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