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Error code reference

Thermador Cooktop Error Code E7015

Overheating in the Home Connect module

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What the E7015 error code actually means

Your Thermador cooktop shut itself off because the smart connectivity module inside it got too hot and triggered a safety shutdown. This is a built-in protection feature to prevent damage to the cooktop's electronics. Turning the cooktop off and letting it cool down for 20 to 30 minutes is the first step to resolving the issue.

Diagnostic procedure

The full E7015 procedure

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1
First diagnostic step
Switch off the appliance and leave it to cool down for 20-30 minutes.
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Most common causes of E7015

Ranked by how often they cause this code
  1. 1Prolonged high-intensity cooking session
  2. 2Inadequate ventilation around the cooktop
  3. 3Faulty or failing Home Connect module
  4. 4Software or firmware issue in the Home Connect module
  5. 5Blocked or failed internal cooling path

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Questions people ask about E7015

What does E7015 mean on a Thermador cooktop?
E7015 indicates that the Home Connect module inside the cooktop has overheated and triggered a thermal protection shutdown. All hob zones are turned off automatically to prevent damage to the module's electronics. The cooktop must be switched off and allowed to cool for 20 to 30 minutes before attempting to restart. If the error returns repeatedly, a technician should inspect the Home Connect module.
Is it safe to keep using my Thermador cooktop when E7015 appears?
No, you should not attempt to override or continue cooking when E7015 is active. The cooktop has shut off the hob zones intentionally to protect the Home Connect module from heat damage. Continuing to force operation could result in permanent damage to the module's electronics. Allow the appliance to cool fully before restarting.
How much does it cost to repair a Thermador cooktop showing E7015?
If the fix is simply allowing the appliance to cool down, there is no cost involved. If the Home Connect module needs to be replaced, repair costs typically range from a few hundred dollars to over five hundred dollars depending on parts and labor in your area. A diagnostic service call from a certified Thermador technician usually costs between seventy-five and one hundred fifty dollars, which is often applied toward the repair if you proceed.
How do I fix error E7015 on my Thermador cooktop?
Start by switching the cooktop off completely and letting it sit unpowered for 20 to 30 minutes to allow the Home Connect module to cool down. After cooling, restore power and see if the cooktop operates normally. If the error code returns after cooling and a power cycle, the issue may be a faulty Home Connect module, inadequate ventilation, or a firmware problem that requires professional diagnosis.
Will resetting the cooktop clear the E7015 error?
A reset by powering off the cooktop and waiting 20 to 30 minutes will often clear E7015 if the cause was a temporary overheating event, such as a long high-heat cooking session. However, if the underlying cause is a faulty Home Connect module or a ventilation problem, the error will return during normal use. A reset alone does not address any hardware or installation issues.

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