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Error code reference

Thermador Cooktop Error Code c3

Radiator temperature failure (cooktop has heated up excessively due to excessive temperature on the radiator).

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What the c3 error code actually means

Your Thermador cooktop detected that it got too hot inside and shut itself off to prevent damage. This is a safety feature that kicks in when the internal heating element area overheats. Letting the cooktop cool down completely before turning it back on is the right first step.

Diagnostic procedure

The full c3 procedure

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1
First diagnostic step
Disconnect the cooktop from the power grid. If the failure continues, allow to cool.
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Most common causes of c3

Ranked by how often they cause this code
  1. 1Blocked or restricted ventilation
  2. 2Cooling fan failure
  3. 3Faulty temperature sensor
  4. 4Extended high-power operation
  5. 5Internal wiring or component fault

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Questions people ask about c3

What does c3 mean on a Thermador cooktop?
The C3 code on a Thermador cooktop signals a radiator temperature failure, meaning the cooktop has detected excessive heat at the internal radiator and shut down as a protective measure. The control system monitors radiator temperature during operation and triggers this error when that temperature exceeds safe limits. It is a safety feature designed to protect internal components from heat damage. Disconnecting the unit from power and allowing it to cool completely is the required first step.
Is it safe to keep using my cooktop when the C3 error appears?
No, you should stop using the cooktop immediately when C3 appears. The error indicates that the radiator has reached an unsafe temperature level, and continued operation could cause damage to internal components or create a safety hazard. The cooktop's automatic shutdown is a protective response that should be respected. Do not attempt to bypass or ignore this error code.
How much does it cost to repair a Thermador cooktop showing a C3 error?
Repair costs depend heavily on the root cause. If the fix involves clearing a ventilation blockage, there may be no parts cost beyond a service call fee, which can range from roughly $75 to $150. If a cooling fan or temperature sensor needs replacement, total parts and labor costs can range from approximately $150 to $400 or more depending on the specific model and the rates of the technician. Complex internal faults or wiring issues may push costs higher.
Will resetting my Thermador cooktop clear the C3 error?
Disconnecting the cooktop from the power grid and allowing it to cool down fully can clear a C3 error if the cause was a temporary overheating event such as restricted ventilation or prolonged high-power use. However, if the underlying cause is a failed cooling fan, defective temperature sensor, or other component fault, the error will return after the unit warms up again during normal use. A reset without addressing the root cause is only a temporary measure.
How do I fix a C3 error on a Thermador cooktop?
Start by disconnecting the cooktop from power and letting it cool completely, then inspect all ventilation openings for blockages or debris and ensure the unit has proper installation clearance. If the error returns after cooling and cleaning, the cooling fan or temperature sensor may need to be tested and potentially replaced. Persistent C3 errors that return quickly after restart typically require hands-on component-level diagnosis by a qualified technician.

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