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Error code reference

Thermador Cooktop Error Code E10

Incorrect NTC temperature of the inductor due to crosswise NTC connections or defective ADB.

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What the E10 error code actually means

Your Thermador induction cooktop is detecting an unusual temperature reading from one of its internal heat sensors, which has caused it to stop operating as a safety precaution. This is usually caused by wiring that got mixed up between burner zones, or by a faulty control board component. A technician will need to inspect the wiring and possibly replace a part to resolve this.

Diagnostic procedure

The full E10 procedure

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1
First diagnostic step
Check in the error area that none of the NTC connections between inductors is crosswise. If connection is correct, replace corresponding ADB.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E10

Ranked by how often they cause this code
  1. 1Crosswise NTC sensor connections
  2. 2Defective ADB (Actuator Driver Board)
  3. 3Damaged or failed NTC thermistor
  4. 4Loose or corroded NTC connector

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Questions people ask about E10

What does E10 mean on a Thermador cooktop?
E10 indicates that the cooktop's control system is detecting an incorrect temperature reading from an NTC thermistor associated with one of the induction coils. This is caused either by NTC sensor wires that are crossed between inductors, or by a defective ADB (Actuator Driver Board). The cooktop triggers this fault to prevent potential overheating or unsafe operation.
Is it safe to keep using my Thermador cooktop when E10 is displayed?
No, you should not continue using the cooktop while the E10 error is active. The fault indicates that the thermal monitoring system for an induction zone is not functioning reliably, meaning the cooktop may be unable to properly detect and respond to overheating. Stop using the affected zone, and preferably all zones, until the fault is diagnosed and resolved.
How much does it cost to repair a Thermador cooktop E10 error?
If the fix is simply correcting crossed NTC wiring connections, the cost is primarily labor, typically ranging from $75 to $200 depending on the technician and location. If the ADB requires replacement, parts and labor combined can range from $200 to $500 or more, depending on the specific board and service rates in your area. Getting a diagnostic estimate from a certified Thermador service technician before authorizing repairs is recommended.
Can I fix the E10 error myself, or do I need a technician?
A knowledgeable DIYer comfortable working with appliance wiring can attempt the first diagnostic step, which involves locating the NTC connectors in the affected zone and verifying that none are swapped between inductors. However, if the wiring is correct and the ADB requires replacement, that repair involves handling circuit boards and is generally best handled by a qualified technician. Accessing internal components also requires disassembling the cooktop top panel.
Will resetting the cooktop clear the E10 error code?
A power reset by switching off the circuit breaker for one to two minutes may temporarily clear the error display, but the fault will return if the underlying problem is not corrected. If the NTC wiring is crosswise or the ADB is defective, the E10 code will reappear once the cooktop is powered back on and attempts to monitor inductor temperature.

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