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Error code reference

Thermador Range Error Code Er:11

WFR 2460 washer

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What the Er:11 error code actually means

Your Thermador range has detected a problem with a small electrical switch that controls the direction of the motor inside the washer unit. The appliance ran a self-check and the switch did not respond correctly, so it stopped to prevent further damage. A technician will need to run a motor test and inspect the relay or wiring to find the root cause.

Diagnostic procedure

The full Er:11 procedure

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1
First diagnostic step
Start T/P 4 motor test programme.
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Most common causes of Er:11

Ranked by how often they cause this code
  1. 1Failed reversing relay
  2. 2Faulty relay driver circuit on control board
  3. 3Wiring harness fault between control board and relay
  4. 4Motor winding problem
  5. 5Poor solder joint on relay terminals

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Questions people ask about Er:11

What does Er:11 mean on a Thermador range?
Er:11 indicates that the WFR 2460 washer system's reversing relay did not pass its diagnostic self-test. The reversing relay controls the direction of the motor, and the control board detected that it is not switching correctly. The appliance stops operation to prevent motor damage. A technician should run Test Programme 4 to pinpoint the faulty component.
Is it safe to keep using the appliance when Er:11 is displayed?
No. The error code indicates the motor direction control has failed its test, and continued operation could cause motor damage or unpredictable cycle behavior. The appliance should remain out of service until the reversing relay circuit has been inspected and repaired.
Will resetting the appliance clear the Er:11 code?
A power reset may temporarily clear the code from the display, but if the underlying relay circuit fault remains, the error will return when the control board runs its diagnostic check again. A reset alone is not a fix. The reversing relay, wiring, and control board driver circuit need to be tested and any faulty components replaced before the error will stay cleared.
Can I fix Er:11 on my Thermador range myself?
Some causes, such as a loose connector or corroded harness terminal, can be addressed by a knowledgeable DIYer with basic electrical tools. However, replacing a relay or control board requires comfort working with appliance electronics and an accurate diagnosis from the T/P 4 motor test. If you are not experienced with appliance repair, professional service is recommended to avoid further damage.
How much does it cost to repair Er:11 on a Thermador range?
Repair costs depend on the failed component. A wiring harness repair or relay replacement is generally less expensive, typically in the range of $100 to $250 including labor. A full control board replacement can run $300 to $600 or more depending on parts availability and labor rates in your area.

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