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Error code reference

Thermador Range Error Code Er:13

WFR 2460 washer

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What the Er:13 error code actually means

Your Thermador range has detected that the water fill process is taking too long to complete. This usually means either a water supply problem, like low pressure or a blocked line, or a faulty sensor that monitors the water level. The range has stopped the cycle to prevent a potential overflow or damage.

Diagnostic procedure

The full Er:13 procedure

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1
First diagnostic step
Start T/P 11 sensor test programme.
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Most common causes of Er:13

Ranked by how often they cause this code
  1. 1Restricted or kinked water supply line
  2. 2Clogged inlet valve screen or filter
  3. 3Faulty water level or flow sensor
  4. 4Defective water inlet valve
  5. 5Insufficient household water pressure

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Questions people ask about Er:13

What does Er:13 mean on a Thermador range?
Er:13 means the water inlet fill cycle took longer than the allowed time to complete. The range monitors how long it takes water to reach the required level, and when that time limit is exceeded, the control board logs this fault and stops operation. The cause can be a restricted water supply line, a clogged inlet valve screen, low water pressure, or a faulty water level sensor. The first diagnostic step is to run the T/P 11 sensor test programme.
Is it safe to keep using my Thermador range when Er:13 is showing?
You should not attempt to bypass or continue running water-dependent functions when Er:13 is active. The error exists to prevent overflow or damage that could result from an uncontrolled fill cycle. Address the underlying cause before resuming operation of the water-related features.
How much does it cost to repair an Er:13 fault on a Thermador range?
Repair costs vary depending on the cause. If the fix involves only cleaning an inlet screen or adjusting the supply line, costs may be minimal. Replacing a water inlet valve typically costs in the range of $80 to $200 for parts alone, while a sensor replacement can fall in a similar range. Professional labor for diagnosis and repair generally adds $100 to $250 or more depending on your location and the complexity of the repair.
Can I fix Er:13 on my Thermador range myself?
Some causes of Er:13 are DIY-friendly, such as checking and straightening the water supply hose, opening a partially closed shutoff valve, or cleaning a clogged inlet screen. However, diagnosing a faulty sensor or replacing the water inlet valve requires running the T/P 11 test programme and working with the water supply connection, which may be better suited to a qualified technician if you are unfamiliar with appliance repair.
Will resetting my Thermador range clear the Er:13 code?
A power reset may temporarily clear the displayed fault code, but if the underlying issue with the water supply line or sensor has not been resolved, the error will return as soon as the fill cycle is attempted again. A proper repair of the root cause is required to permanently clear Er:13.

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