Thermador Range Error Code Er:15

Er:15 indicates that the WFR 2460 washer system's drain pump ran for more than 6 minutes without the water level reaching the empty (0) position. The control board stops the cycle and displays this code to protect the system. It points to a fault in the pump circuit, drain path, or water level sensing.

You should not continue operating the appliance while Er:15 is active. The control halts the cycle specifically to prevent pump motor burnout or potential water overflow. Running the unit in this condition could cause additional component damage or a water-related hazard.

Resetting the appliance by disconnecting power may temporarily clear the error display, but the code will return if the underlying cause has not been addressed. The pump circuit or drain path must be inspected and the fault corrected before the system will complete a drain cycle successfully.

Some causes of Er:15 are DIY-accessible, such as cleaning a clogged pump filter, clearing a blocked drain hose, or inspecting wiring connectors for corrosion. If the pump motor itself has failed or the water level sensor needs replacement, those repairs require sourcing the correct parts and a moderate level of technical skill. Always disconnect power before inspecting internal components.

Repair costs vary depending on the root cause. Clearing a clogged filter or drain hose costs little to nothing beyond your time. Replacing a failed drain pump motor typically runs in the range of $100 to $300 for parts, with additional labor costs if a technician is needed. A faulty water level sensor is generally less expensive, often in the $30 to $100 range for the part.