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Error code reference

Thermador Refrigerator Error Code 3-1-4

Icemaker

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What the 3-1-4 error code actually means

Your Thermador refrigerator has detected a problem with the small heater inside the icemaker that releases ice cubes from the tray. Because of this failure, the icemaker has stopped working and cannot make ice. The heater is built into the icemaker unit and cannot be fixed on its own, so the entire icemaker assembly will need to be replaced.

Diagnostic procedure

The full 3-1-4 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Switch the appliance off and on; if fault code reappears, replace the ice maker (heater not replaceable).
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 3-1-4

Ranked by how often they cause this code
  1. 1Failed ice tray heater element
  2. 2Shorted heater circuit within the icemaker
  3. 3Broken or corroded wiring harness connection
  4. 4Transient electrical fault or voltage fluctuation

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Questions people ask about 3-1-4

What does 3-1-4 mean on a Thermador refrigerator?
Error code 3-1-4 means the refrigerator's control system has detected a fault in the icemaker's ice tray heater circuit. The ice tray heater is responsible for warming the tray after each freeze cycle so ice cubes can eject properly. When this heater fails or its circuit is interrupted, the icemaker stops operating and the code is displayed. Because the heater is integrated into the icemaker assembly, the entire unit typically needs to be replaced.
Can I fix the 3-1-4 error myself, or do I need a technician?
The first step, turning the refrigerator off and back on, is something any homeowner can do. You can also inspect the wiring harness connector at the icemaker for obvious damage or a loose connection. However, if the icemaker assembly itself needs to be replaced, this involves removing the icemaker module and reconnecting electrical and water supply components, which many homeowners prefer to have a technician handle.
How much does it cost to fix a 3-1-4 error on a Thermador refrigerator?
The primary repair is replacing the icemaker assembly. Parts costs for a Thermador icemaker module typically range from around $150 to $350 depending on the specific model. Adding professional labor, the total repair cost generally falls in the range of $250 to $550. Costs can vary based on your location, the service provider, and part availability.
Will resetting the refrigerator clear the 3-1-4 error code?
A power cycle is the recommended first step, and it can clear the code if the fault was caused by a temporary electrical glitch. However, if the 3-1-4 code returns immediately after power is restored, the heater circuit has a persistent failure that a reset cannot fix. In that case, the icemaker assembly must be replaced.
Is it safe to keep using my refrigerator while the 3-1-4 code is active?
The refrigerator's cooling and food preservation functions are separate from the icemaker, so the unit will continue to keep food at safe temperatures with this fault active. The icemaker will be disabled and will not produce ice until the fault is resolved. There is no immediate safety hazard to the refrigerator or its contents from this specific error code.

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